Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,613 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered an eco friendly towel from Dock & Bay which I loved. The product was great, refreshing to have practical options that also look great and have fun design. My order came very quickly within a matter of days and I'm now ordering a second one as a present!”

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Posted 1 year ago

“Love the makeup remover pads and ordered them as Christmas gifts. They say on package that a bag for laundering was included. There were no laundering bags.”

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Posted 1 year ago

“Great space saving towels for holidays. My son loves the poncho. Fast delivery”

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Posted 1 year ago

“Thank you, This was my second order, all were gifts and everyone loves your towels. Easy to order, considering we are in Darwin, the delivery was really fast.”

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Posted 1 year ago

“My 4-year-old daughter loves her new poncho! It’s so pretty and dries quickly, just as the reviews mentioned. Thank you for the fast postage too!”

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Posted 1 year ago

Hi there! We're thrilled to hear that your daughter loves her new poncho! 🌸 It's wonderful that item is living up to its expectations 🥳 Thank you so much for your kind words about our fast postage too—we truly appreciate it! Happy beach days to you both! 🏖️

Posted 1 year ago

“Been searching for some time for an adult poncho. Decided on the new Dock and Bay terrcotta medium size. Very happy with colour and sizing. Took up their offer of buy 2 and get the third one free. Xmas presents for my grandchildren sorted. The poncho's very comfortable and easy when going swimming. Order was delivered vey promptly. Dock and Bay contacted me re a 10% discount on my next order which doesn't have to be used within a short time frame. Couldn't ask for better service.”

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Posted 1 year ago

Hi there! We're so pleased to hear that you've found the perfect adult poncho 🌞 and we love that you’re planning to share the joy this holiday season with your grandchildren! Thank you for taking advantage of our offer as well! We aim to make your experience super enjoyable so we're so happy we could provide amazing customer service to you!

Posted 1 year ago

“Excellent products and oh so cute!”

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Posted 1 year ago

“Initially purchased a beach towel with aim of having towel that will fit in small carrier bag for flights. Was previously purchasing a towel abroad and leaving it behind. That didnt sit right with me, so delighted with slim downed version for next yr. Bought few bath towels and hand towels, which would make life easier over winter with washing and drying. Loved colours so much that ive started revamping bathroom inline with these colour schemes. 🤩”

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Posted 1 year ago

Hi Eibhlin! We're absolutely delighted to hear that you're loving your new Dock & Bay towels! 🏖️ It’s fantastic that our towel fits perfectly in your carrier bag and serves you well for your bathing needs during winter. We’re also excited to hear about your bathroom revamp using our vibrant colours! Thank you for your support and we can't wait to see how it all turns out! 🌈

Posted 1 year ago

“My third order from Dock and Bay! Quality is exceptional and most importantly dry very quickly and last a long time. With a variety of colours and patterns what’s not to love. I have one for the gym and use the others for use on sunbeds and when travelling.”

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Posted 1 year ago

Hi Alex! Wow, we’re so glad to hear you're loving your Dock & Bay towels! 🏖️ It’s fantastic that they’re serving you well for everything you need. Plus, with our vibrant colours and patterns, there’s always something for everyone! Thank you for your support and we can’t wait to see what you pick out next! 🌈

Posted 1 year ago

“Very please with the items I bought and they arrived when promised”

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Posted 1 year ago

“My four XL Dock & Bay beach towels take as much space in my luggage as only one regular towel. Plenty of room left to pack! The towels are BIG! It usually annoys me that my legs and feet will still be in the sand and get the entire towel sandy. That won’t be a problem now. Delivery was very quick. Ordered on Sunday, delivery on Wednesday (Belgium).”

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Posted 1 year ago

“Fantastic service and products, will definitely purchase from Dock and Bay again and recommend them to friends and family.”

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Posted 1 year ago

Hi Carole! We're thrilled to hear that you had a fantastic experience with our service and products. Your recommendation means the world to us, and we can’t wait to welcome you back for your next purchase! 🌟

Posted 1 year ago

“Amazing customer services and the product is the best ever... So happy with Dock & Bay 100% recomended and for sure I will keep buying towels with them.”

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Posted 1 year ago

Hi Isabel! Thank you so much for your kind words! We're so excited to hear that you’re enjoying our products and that our customer service left a great impression. Your recommendation means so much to us and we can't wait to have you back for more towels! 🙌 🌊

Posted 1 year ago

“I gave one of the towels purchased to a friend for his 70th birthday whilst on a cruise around the Greek Islands. He took the towel to the beach in Rhodes and used it. He was extremely pleased, the sand just shook off it and it dried him well after his swim. A big success although he did ask if you can buy bigger ones?! Personally, I felt it would be nice if one could buy more colours of the smaller towel, not just blue? I plan on giving the second towel purchased to a girl friend for her birthday. Now I need to buy one for myself!”

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Posted 1 year ago

Hi Jane! First off, we are so happy that our towel was received well as a gift and your friend enjoyed in the Greek Islands 🥳 You may be interested in our XL or XXL beach towels that come in different styles/designs! We're thrilled that you're looking into grabbing a towel for yourself! We promise we're not biased but you're gonna love it! 🥰

Posted 1 year ago

“Excellent product, very easy to order through there website.”

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Posted 1 year ago

Hi Phil! We're so happy that you were able to place your order easily and that you're enjoying your item! Thank you for your support 🥳

Posted 1 year ago

“The photos are exactly what you’ll receive - great quality products that will last you for years.”

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Posted 1 year ago

Hi Kaitlynne! We are so happy to hear that our towels matched your expectations and you're enjoying them :) Hope you enjoy on your next beach trip 🥳

Posted 1 year ago

“Drys very quick and all sand residue vanishes.”

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Posted 1 year ago

“Beautiful products, and the best customer service I have ever experienced!”

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Posted 1 year ago

Hi Amy! We're so glad that you love our products and it brings us so much joy that we could give you the amazing customer service we strive to give our customers 🥰 Thank you for your support :)

Posted 1 year ago

“High quality”

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Posted 1 year ago

“Love the towels. My kids find them way to put in and off. Great items for swim and beach.”

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Posted 1 year ago

Hi Bhagyashri! We're so happy to hear that our towels are working out great for you and your family :) They're definitely great beach items (but even better while on holiday 🥳) Thank you for your support!

Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,613 reviews