Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,613 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The towels are very nice, very soft! Not at all like your regular towel - excited to use them on our hot vacation coming up!”

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Posted 1 year ago

“Great experience with the order and great product!”

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Posted 1 year ago

“One of my daughters asked for some Dock and Bay products for Christmas. When my order came I was so impressed with the packaging the products came in. Although the items have obviously not been used yet, I am sure that my daughter will be delighted with them. I would very happily order from Dock and Bay again.”

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Posted 1 year ago

“I had problems with working out how to personalise the towels I bought, my fault not theirs, the webchat was so helpful and not just the usual ridiculous cycle of a bot telling me to do the same thing over and over. I ordered 4 towels which all arrived in good time exactly as I’d hoped. Good products and great customer service”

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Posted 1 year ago

“Excellent service from the team.”

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Posted 1 year ago

“Really great poncho towels. Soft, thin and dry really quickly. The only downside is that they are slightly tricky to get on a wet 2 year old and 4 year old - the arm holes could be bigger to make it easier as the sides are sewn up rather than open”

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Posted 1 year ago

“Very efficient service and received my items promptly and without too much packaging.”

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Posted 1 year ago

“Love my new colours. I’ve had your plain colour towels in the past. So treated myself to the new stripped ones. Not used yet. But sure they will last years like my others.”

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Posted 1 year ago

“Super pleased with my towel and head wrap, speedy delivery aswell”

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Posted 1 year ago

“Great product, great fast deliver”

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Posted 1 year ago

“An easy website to use, great service.”

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Posted 1 year ago

“Lovely beach towels and they don't fill up your suitcase either! Good website, info and delivery too.”

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Posted 1 year ago

“Best towels! Best gifts! I have a large round one from several years ago and it still looks brand new. It is perfect as it can fold up so easily in my bag and is light yet large enough to hold a picnic and 4 people comfortably. This year I made several purchases to gift yo all our loved ones as I am obsessed!”

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Posted 1 year ago

“Didn’t take long to be delivered. Amazing quality very soft. Excellent value for money”

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Posted 1 year ago

“Quick delivery. Well packaged. I have only used the hair wrap as the other purchases are for Christmas presents. Love the hair wrap, dries my hair quite quickly.”

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Posted 1 year ago

“I bought 2 towels from Dock & Bay for summer & was so impressed with how quickly they dry plus they’re small to pack & look amazing on a sun bed! I loved them soo much, I purchased 4 more towels for Christmas presents 😊”

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Posted 1 year ago

“I ordered 3 ponchos for family presents for Christmas. Beautifully soft, lovely little towel bag, pretty colours and great sizing. Super easy to wash, dries in minutes.”

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Posted 1 year ago

“Brilliant product. Delivery prompt. Quality great.”

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Posted 1 year ago

“Perfect stocking fillers, more ecological than cotton pads and they come in pretty colours!”

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Posted 1 year ago

“Such a wonderful product! The customer service team were amazing and their high level of communication, efficiency and assistance was brilliant! The towels are such high quality with really vibrant designs. Perfect for a trip away!”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,613 reviews