Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,611 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,611 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 4 star review on 17th December 2025

586

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The towels look lovely and bright, they are really soft and the large size fits a sunbed and feels generous. However, I don't think they dry any faster than a normal towel, even on a windy washing line (they do stay soft though). And when you get out of the pool and dry yourself the towel gets really cold because the water sort of sits on top of it rather than being absorbed, so it's quite unpleasant to sit on after one use. Unfortunately I think a normal towel is much nicer, but you can't beat these for fitting into the suitcase/beach bag so they are great for space saving.”

Helpful Report

Posted 5 months ago

Hi Louise, Thanks so much for your thoughtful feedback! 🌞 We’re thrilled you love the bright colors and generous size – perfect for sunbeds! While we aim for our towels to dry quickly, we appreciate your insights on absorbency. We always strive to improve, so your experience is incredibly helpful. Glad they’re space savers for your travels too! Take care, Team Dock & Bay

Posted 5 months ago

“Towels are amazing ! They are light to transport, dry you off quickly and they dry themselves . Amazing!”

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Posted 5 months ago

That’s the magic of Dock & Bay! ✨ Super light, speedy drying (you and the towel!) and perfect for any adventure. So glad you’re loving them! 💙🧺

Posted 5 months ago

“My order was incorrect so I was asked to return the towels that were wrong. I ordered 3 sets of 6 towels. I ordered 2 rainbow and 1 pastel but they reversed that. They sent me a label but I had no way to print so I had to pay the UPS store to print it. I still haven't received my replacement and I have not gotten any confirmation on return. I understand errors but it shouldn't be on me to fix the mistake. You already have my money but I still don't have my towels.”

Helpful Report

Posted 6 months ago

“Absolutely have loved having these to pack in my pool bag! They dry quickly and have washed nicely. I originally bought them for our vacation this fall and am looking forward to having so much more room in my suitcase this time around!”

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Posted 6 months ago

Yes!! That’s exactly what we love to hear 🙌 Compact, quick-drying and suitcase-space-saving magic 💫 Bring on the holiday vibes – you’re going to love them even more on the go! 💙🌴

Posted 5 months ago

“Packed well, very absorbant, dried quickly!”

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Posted 6 months ago

That’s the Dock & Bay magic! 💫 Thanks for the love — we’re so glad it ticked all the boxes for you! 💦✨

Posted 5 months ago

“Great vacation tote bag, great colours , lightweight and easy to pack🏝️💛”

Dock & Bay 5 star review on 25th July 2025

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Posted 6 months ago

Sounds like the perfect travel buddy! 💛🏝️ Light, bright, and ready for adventure – thanks for taking us along on your vacay! ✨

Posted 5 months ago

“Ordered a couple of these towels as others are past their date lol one of them was scuffed and was replaced within hours. Couldn’t have wished for better service than I received would 100000% recommend dock & bay always happy.”

Helpful Report

Posted 6 months ago

Now that’s what we love to hear! 🥹 So glad we could sort that scuffed towel out for you in a flash – and thank you for the glowing 100000% rec (we’re blushing just a little). Here's to fresh towels and happy days ahead! 💖

Posted 5 months ago

“Bought the tea towels and now I tell all My family and friends about them and they’ve all bought as well. I have always hated drying dishes with tea towels as they always leave wet streaks, so I have always had to wait til they air dried before I could put them away. Now that’s a thing of the past coz these towels just absorb everything until my plates are bone dry and I am always so happy to wipe and put away my dishes and pots now. I love them, my hubby loves them and my kids loves them. Wiping up spills are just a joy as well, sucks it right up! Will be buying more!”

Helpful Report

Posted 6 months ago

This made our entire day! 💛 We’re so glad the tea towels have changed the game in your kitchen – no more streaks, no more waiting, just speedy drying and happy wiping 🙌 Sounds like the whole fam’s converted too (bonus!). Thanks for spreading the Dock & Bay love – we’ll be ready when you come back for more 🫶✨

Posted 5 months ago

“Service and delivery very prompt and good”

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Posted 6 months ago

Thanks so much! We’re thrilled to hear everything arrived promptly – we do love a speedy delivery 🚚💨

Posted 5 months ago

“Bought 4 medium dog towels (2 dogs), blue camo and green woofy, the size is just right as they are puppies. Love the hand inserts much needed.”

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Posted 6 months ago

Aww, sounds like your pups are living the ruff life in style! 🐾💙💚 So glad the medium size and handy hand pockets are working a treat – pawfect for those post-walk shake-offs! 🛁🐶

Posted 5 months ago

“Great ethical company with stylish, practical and high quality towels and picnic rugs. Delivery was very fast.”

Helpful Report

Posted 6 months ago

Thank you so much! 💚 We're blushing! Thrilled to hear you're loving your towels and picnic rugs – style, speed and sustainability is what we're all about 🌍✨ Hope they’re joining you on plenty of sunny adventures!

Posted 5 months ago

“Ordered a towel poncho, item split along the seem with first use, contacted customer service and it took 3 emails i think via a bot to get return number. Completely ignored my request offering 25% discount to keep it. The box of how long it took for them to reply is deliberatly edged to under an hour, 2-3 hours, 3-6 hours 8-12 hours or over one week, it was 3 days.... so not even a option to put that in my review. Poor service”

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Posted 6 months ago

“Quick and easy to order, especially if you are heading away on holiday. Fabulouse towels to make you feel special on holiday.”

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Posted 6 months ago

Holiday vibes = activated! 🌴✨ We're so happy to hear the ordering was a breeze and that our towels brought a little extra sparkle to your getaway. Here's to more sunny adventures and feeling fabulous 💛

Posted 6 months ago

“Easy to order, delivery super quick. Great company to use”

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Posted 6 months ago

We’re blushing! 😊 So glad everything went smoothly – quick, easy and straight to the good stuff. Thanks for the kind words and for choosing Dock & Bay 💛

Posted 6 months ago

“We love these towels. We buy them for our clients as a gift and they are always such a hit!”

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Posted 6 months ago

Now that’s a gift that keeps on giving! 🎁💛 So thrilled to hear your clients love them as much as we do – soft, stylish, and seriously handy. Thanks for choosing us to spread the good vibes! 🙌

Posted 6 months ago

“They arrived quickly and were well packed. I have since found them in stock in John Lewis, not as much choice, but no postage charges.”

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Posted 6 months ago

“We received a set of these beach towels from a friend as a gift and we promptly purchased another set of 6. They are absorbent somehow. They don’t understand the science. They are so thin and light and don’t take up so much space in the closet or the washer. I love love love them!”

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Posted 6 months ago

This has made our day! 💛 The science might be mysterious (microfibre magic, we say ✨), but the love is loud and clear – and we’re so here for it. Thanks for topping up your towel stash and spreading the Dock & Bay joy! 🙌🌈

Posted 6 months ago

“Absolutely the best for travel and home.. really can't beat them.”

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Posted 6 months ago

Now that’s what we love to hear! 🙌 Whether you’re globe-trotting or just hopping out the shower – our towels have got your back (literally 😉). Thanks for the glowing words 💛

Posted 6 months ago

“Dock and Bay at the Beach saves a Lot of time when you want to go home, but you have to wait for your towels to dry. 100% recommend.”

Helpful Report

Posted 6 months ago

This is music to our ears! 🎶⏱️ No soggy towel delays here – just shake, pack, and go! So glad we're saving you time and sandy stress 😄 Thanks a ton for the 100% love 💛

Posted 6 months ago

“The towels do pack small, and absorb water a bit better than our other microfibre towels but they take ages to dry. I’d not buy again at this price.”

Helpful Report

Posted 6 months ago

You’re totally right – quick drying is kind of our thing! 💛 If your towel’s not living up to that, something’s not quite right. We’d love to help figure it out – feel free to drop us a message so we can make it right 🙌✨

Posted 6 months ago

Dock & Bay is rated 4.9 based on 34,611 reviews