Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,614 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,614 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great towels. Our family all have one. Great space saver. Dry quickly. Always recommending your products. Also have the cool gym towel which is great to keep you cool when training.”

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Posted 1 year ago

“Very good quality disappointing cooling towel I thought it would of been naturally cooling but you have to wet it which seems pointless but other items lovely”

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Posted 1 year ago

“I was looking for replacement hair towels and LOVED the beautiful options on dock and bay. Towels arrived so beautifully packaged and exceeded expectations.”

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Posted 1 year ago

“Love my new towel and bag!! Can’t wait to use it in Europe in a few days!!”

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Posted 1 year ago

“Awesome towels for travel. Great designs and quick dry.”

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Posted 1 year ago

“Great towels, and big enough to be totally off the sand! Love them!”

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Posted 1 year ago

“Nice quality fabric that dries quickly. I like how small it folds up to fit in my beach bag. I loved this so much that I bought two.”

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Posted 1 year ago

“We were given a pair of beautiful XL striped D&B beach towels as a gift a couple of years ago by my brother & sister-in-law. We really love them & use them a lot living close to the beach. So when our daughter turned 13 a few days ago she asked for one of her own for her birthday. She chose the pale Malibu pink (& white) striped towel in its gorgeous little matching pull cord bag. She’s so thrilled! A truly gorgeous gift. Loving the softness of the fabric, ease of drying, great size to wrap around & lie on. Altogether we’re all super pleased with our 3 Dock & Bay striped beach XL towels in attractive complementary colours. Definitely worth buying!”

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Posted 1 year ago

“We absolutely LOVE your products! We have purchased in the past in prep for a beach vacation. Your towels truly do what you say they’re going to do. They dry our bodies, then dry quickly and they leave the beach at the beach. We recently ordered more towels including a dog towel. WOW!!! It’s beautiful! And we appreciate the corners that make our job easier.”

Dock & Bay 5 star review on 26th August 2024

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Posted 1 year ago

“Absolutly love this product i have boughten 10 head wraps 2 beach towels and 1 dog towel so far.”

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Posted 1 year ago

“LOVE your products!! I bought these for my friend and her daughter. OH MY GOSH, they love them too!!! Wish we could get points to put towards more. lol!!”

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Posted 1 year ago

“Absolutely brilliant service by Dock & Bay. The warehouse corrected the delivery address as was missing some detail. The parcel delivered when expected containing two great beach/shopping totes and two children’s’ ponchos which are perfect.”

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Posted 1 year ago

“Great quality products, which do exactly what is promised. Fast delivery in eco friendly packaging. I will be a returning customer for years to come!”

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Posted 1 year ago

“Fabulous product, I wish I'd ordered one sooner. Quick delivery and loved the promotion offer .”

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Posted 1 year ago

“The perfect kids towels!”

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Posted 1 year ago

“Product is great, but delivery and service around delivery was poor. The website implies, that the product should be received within 3-5 days. In my case, it took 5 days from order to start shipping. As I was not. home, the product was delivered to a shop in an industiral area not nearby. I was informed that is was delivered there and went there, only to find out that the parcel was not there. I called the carrier who told me it has not been delivered to the shop yet. So in summary: it took 10 days to arrive and I had to got twice to the store to pick it up. In the meantime, I spend too much time interacting with your customer service and the customer service of the carrier.”

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Posted 1 year ago

“Easy to order, delivered promptly”

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Posted 1 year ago

“Great products and service.”

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Posted 1 year ago

“I ordered 2 towels from Dock and Bay after amazing reviews from friends. The towels are soft, quick drying and sand-free no matter how long you’ve been on the beach. The large towels are big enough to cover most people (I can cover my whole body/bikini easily). The handy little bags makes it easy to travel with. Highly recommend!”

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Posted 1 year ago

“I love these towels so much! A year ago some of our friends had them when we met up in Mexico and let me borrow one. I was shocked at not only how well they absorbed but also how quickly they dried! Game changer! I have purchased many since then and just purchased one for a friend for an upcoming trip! We got matching ones with initials :) I'll never go back to a "basic" towel!”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,614 reviews