Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,613 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good response on my order. Unfortunately an item I ordered in error could not be removed as the order had already shipped.”

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Posted 1 year ago

“The site is easy to navigate with a great variety of products of all sizes and colours. I have yet to receive my products so I cannot comment on them.”

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Posted 1 year ago

“Love my beachtowel! It’s big, dries fast and the sand can be shaken off easily! Got more products as christmas presents this year.”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“REally happy with this. Works really effectively - easy to wash and takes up a lot less space than a traditional towel.”

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Posted 1 year ago

“Excellent product, ideal for gifts”

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Posted 1 year ago

“I purchased board shorts & ponchos and was super impressed with the quality of material. The board shorts are generous sizing, super soft fabric and great colours! I expected the ponchos to be a bit more towel-like, but I'm not disappointed and actually think the lighter fabric will make the ponchos more comfortable at the beach! I can't wait to try them out over the Xmas break!”

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Posted 1 year ago

“Good value and high quality item delivered promptly”

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Posted 1 year ago

“Really lovely well made bags, I’ve bought 2 recently on”

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Posted 1 year ago

“Nice and comfy towls with amazing colours”

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Posted 1 year ago

“Extremely satisfied with the 3 kids ponchos I purchased for grand kids. Perfect for after swimming, no fuss cover up. Quick dry & comfy. The kids loved the unique prints. The matching pouch is a bonus. Made from recycled plastic bottles is a plus for me.”

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Posted 1 year ago

“Beach bag was delivered very quickly and is just as described. Medium size is perfect for holding all you need for the beach and internal pockets make finding items easy. Folds up perfectly and importantly doesn't take much room in your luggage. I love the colors”

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Posted 1 year ago

“I bought beach towels and bathroom towels. Great fabric, dry quickly, no musty smells, wouldn't revert back now, am converted. Amazing love them”

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Posted 1 year ago

“Super fast postage. Great colours. Awesome price!”

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Posted 1 year ago

“The towels are perfect for travel as they’re very lightweight, but still amazingly absorbent. They dry very quickly too. Shipping was super quick.”

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Posted 1 year ago

“Easy ordering process,quick delivery,great quality item. My son was very pleased”

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Posted 1 year ago

“Excellent service. Love these quick drying beach towels and great deal buying a bundle, covers the whole family holiday and leaves more space in the suitcases. Bought some face clothes too, ideal for makeup removal and reusable.”

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Posted 1 year ago

“I didn't receive the colours I ordered . I ordered a pack of six which had one pink and one red . The pack I received had 3 pink , which wasn't ant good to me . I contacted customer service and their attitude was so poor I returned the whole thing. Won't order again from them .”

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Posted 1 year ago

“Great service thank you”

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Posted 1 year ago

“I love the material and the feel of the hair wrap but the elastic is too wide and so doesn't stay hooked around the button. It doesn't hold it tight on my head and constantly falls off. A bit disappointing considering the money I paid for it.”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,613 reviews