Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,264 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely product that worked very well for our family holiday. Very lightweight and compact for travelling - no more bulky towels in the suitcase or large bags to take to the beach. Only downside they recommend washing at 30 degrees which meant some marks acquired by lying them on a bus beach won’t come out. More obvious on the white parts of the stripes.”

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Posted 6 years ago

“Love it! Only issue is there was a slight colour transfer on it I didn’t notice until using, other than that I love it”

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Posted 6 years ago

“I purchased the cooling towel. Whilst I like it and think it is good quality. Does it get cool? In my opinion, NO. The idea is you wet the towel, ring it out and SNAP! Up to 6 hours of cool. Only all I get is a wet towel that feels cool, because it’s 30c & I’m sweltering. This in itself is not bad as I do cool down. I also think they are great for holidays. But you will need to keep wetting the cooling towel.”

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Posted 6 years ago

“Great towels”

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Posted 6 years ago

“Very easily dirty”

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Posted 6 years ago

“Like my towel but it did not dry very well when it got wet with sea water! .”

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Posted 6 years ago

“great towels, dont need the bag, please make it an extra.”

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Posted 6 years ago

“Would like darker colours”

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Posted 6 years ago

“Towels are really good. Ideal when you only take hand luggage away and for camping”

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Posted 6 years ago

“I ordered a beach towel from Dock & Bay for my holiday but was gutted it didn’t come before I went! However it was waiting for me when we got back and it looks lovely, just haven't had chance to use it yet! Certainly packed small so ideal for travel, looking forward to using it soon.👍”

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Posted 6 years ago

“Had a lot of fuss with the delivery - it took a couple of weeks which was frustrating. Dock and Bay were slow to react and resolve. That being said when the product arrived I was really pleased. Great quality, lovely colours and really light. I was surprised that there wasn’t any towel like nature to them. They are more like thick sheets - I didn’t expect that. But they worked brilliantly so once I used them I was 100% satisfied. Just need to work in customer service then perfect!”

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Posted 6 years ago

“I like the quality of the towels and the way they dry you and also dry easily. One of the towels isn’t quite cut straight at the bottom and is harder to fold.”

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Posted 6 years ago

“We bought the Cabana towels for our holiday and they were the perfect size (XL, to lie on, wrap around you and fit in the suitcase). We loved the feel of them and being able to shake off the sand was fantastic. We have already recommended them to family and friends.”

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Posted 6 years ago

“It’s very lightweight and washes well. The only downside is it’s so light that it was difficult to lay it flat on the beach if there is slight wind.”

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Posted 6 years ago

“Easy website, quick delivery, a little on the expensive side.”

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Posted 6 years ago

“Great for holidays, sand resistant but heavier than I thought and they take longer to dry than I thought, however I do really like them.”

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Posted 6 years ago

“Quick drying, lightweight, absorbent and stand out on the beach and around the pool. Only downside is that they show the dirt, so need to be washed more frequently than a conventional towel.”

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Posted 6 years ago

“Pleased with purchase”

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Posted 6 years ago

“Nice big towels and quick drying. But the sand did NOT drop off them. Expensive as I bought two!”

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Posted 6 years ago

“Really great towels but make the hooks bigger.”

Helpful Report

Posted 6 years ago

Dock & Bay is rated 4.9 based on 34,264 reviews