Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,613 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered a doggy towel for our dog for Christmas and I love it! Not only is it great quality but it also looks cute hanging at our back door.”

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Posted 1 year ago

Hi there! We're so glad to hear you love the doggy towel! 🐾 It's fantastic that it's both high quality and looks cute by your back door 🥰 Thank you for your wonderful feedback, and we hope it keeps your pup nice and dry! 🐶✨

Posted 1 year ago

“Lovely colourful towel to avoid frizzy hair”

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Posted 1 year ago

“Love them! Perfect colours for my girls. Quick drying. Arrived quickly even during the holiday rush!”

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Posted 1 year ago

Hi there! We’re so happy to hear that you love the colours of your girls' towels! 🌈 It's great to know they’re quick drying and that your order arrived swiftly—even during the crazy holidays! Thank you for your fantastic review, and we hope they bring a splash of fun to your days! 🌟

Posted 1 year ago

“Awesome customer service! When I needed to connect with someone, they were incredibly prompt and quickly outlined a solution. It’s what customer service should be!”

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Posted 1 year ago

Hi there! We’re really pleased to hear that our team was prompt and able to help you effectively! It’s exactly what we strive for and your appreciation means the world to us! Thank you so much 😊

Posted 1 year ago

“Easy to navigate and complete order and Fast delivery.”

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Posted 1 year ago

Hi there! We’re so glad to hear that you found our website easy to navigate and that your order arrived quickly! 🚀 Your satisfaction means a lot to us, and we appreciate your kind words. Thank you for choosing Dock & Bay, and we hope to see you again soon! 🌟

Posted 1 year ago

“Fabulous!! The best Christmas Gift and one for me!!”

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Posted 1 year ago

“Have never had an issue and delivery is always on time! Products are always as described and I love the variety they have to offer. Repeat customer and one that recommends dock and bay highly!”

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Posted 1 year ago

“Love, love, love these towels!! I bought my first one on vacation, loved it and now I’m slowly switching all of my towels to Dock and Bay!”

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Posted 1 year ago

Hi Crystal! We're over the moon to hear that you love our towels just as much as we do! 💖 It's fantastic that you're making the switch to Dock & Bay for all your towel needs. We can’t wait to see you back for more and help you complete your collection! Thanks for your support! 🏖️

Posted 1 year ago

“Great customer service. Products arrived promptly and as expected the accuracy of the product descriptions are spot on. Thank you!”

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Posted 1 year ago

“Absolute love! Highly recommend.”

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Posted 1 year ago

“Easy to order, delivery was quick. Really pleased with the items ordered. Brilliant service”

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Posted 1 year ago

“I have a few of these for myself and my husband and they are our absolute favorite towels to take on the boat, to the beach, and to travel with! We get so much use out of them and hey really do wick away sand and dry quickly. Plus, the convenience of them folding down and packing into a small bag makes them the perfect towel to take on a trip. I love them so much I ordered some for my brother and his wife for Christmas to take on an upcoming beach vacation!”

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Posted 1 year ago

Hi there! We're so happy to hear that you and your husband are loving your Dock & Bay towels for all your adventures! It sounds like they’re a perfect fit for the boat, beach, and travel! It’s wonderful to hear you’re gifting some to your brother and his wife for their vacation—what a fantastic idea! We appreciate your support and can’t wait to see you back for more! 🏖️

Posted 1 year ago

“Great service, fast delivery, but best is the quality of the towels! We have bought so many of them over the years - for my competitive swimmers and their friends, for gifts and to replace previous ones (though they are durable and long-lasting). Highly recommended!”

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Posted 1 year ago

Hi Geri! Thank you for your wonderful review and for being such a loyal customer! 🌟 We're thrilled to hear that you love our towels and appreciate how durable they are. It's fantastic that they serve so many purposes—gifts, for your swimmers, and more! Your recommendation means the world to us. Looking forward to providing you with more quality towels in the future! 💖

Posted 1 year ago

“The Dock and bay poncho was despatched and received very quickly. I don’t have anything negative to say apart from the Dock and Bay packaging which my partner spotted immediately thus taking away the element of surprise as it was a gift for her.”

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Posted 1 year ago

Hi there! Thank you for your wonderful review! 😊 We're so glad to hear that your Dock and Bay poncho arrived quickly. We totally understand that the packaging can sometimes take away the surprise element—it's something we're always looking to improve! Your feedback is invaluable, and we appreciate you taking the time to share it. We hope your partner loves the gift! Looking forward to serving you again soon! ❤️

Posted 1 year ago

“Love Dock & Bays beach towels!! Love how fast they dry”

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Posted 1 year ago

“I ordered 3 towels as Christmas presents for my wife,my daughter and obviously i treated myself they all arrived in plenty of time and are great to have for our holidays as they were recommended to us by people we met last year abroad.Easy site to use and very straightforward I'd definitely recommend Dock&Bay to friends and family.”

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Posted 1 year ago

Hi Paul! Thank you so much for your fantastic review! 🌟 We're delighted to hear that you and your family are enjoying your new towels, especially for your holidays! It’s great to know our products came highly recommended. Your kind words about our site mean a lot, and we truly appreciate your recommendation to friends and family! Looking forward to serving you again soon! ❤️

Posted 1 year ago

“Amazing quality products and 10/10 customer service. I really screwed up my order but the team fixed it before it went into production”

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Posted 1 year ago

Hi Craig! Wow, thank you for your glowing review! 🌟 We’re so pleased to hear that you loved our products and experienced top-notch customer service. We're always here to help, and it's fantastic to know that we could assist you! Looking forward to seeing you back soon! 💖

Posted 1 year ago

“Excellent products and very swift delivery. Would recommend this company.”

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Posted 1 year ago

Hi there! Thank you so much for your review! 🌟 We’re thrilled to hear that you’re happy with our products and that the delivery was swift. Your recommendation means the world to us, and we look forward to serving you again soon! 💖

Posted 1 year ago

“Quick delivery, product looks like the website picture, nice and bright. Happy so far”

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Posted 1 year ago

“Brilliant towels! Quick drying, travel handy and look cool!”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,613 reviews