Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,253 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really soft great towels! Love the patterns too!”

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Posted 3 years ago

“This was my first time ordering so I'm just beginning my experience with your products.”

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Posted 3 years ago

“Lovely hair wraps, bit pricey but last a long time and lovely colours and patterns compared to normal shop bought ones. Definitely the best hair wrap I have bought!”

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Posted 3 years ago

“Lovely product, delivery could have been quicker”

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Posted 3 years ago

“Prompt delivery, good ergonomic design and efficient drying”

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Posted 3 years ago

“Really pleased with the head towel and the range of colours you can choose from is amazing.”

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Posted 3 years ago

“Good towels very happy”

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Posted 4 years ago

“I bought two XL beach towels, loved the packaging,the design and they are fab to pack. The reason I haven’t given 5 stars is that the colour on the stripes has run into the white when we used both towels round the pool which has spoilt the look of them.”

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Posted 4 years ago

“Super fast postage. Great product. Fabric not quite as soft and cuddley as I’d hoped for the kids. But love how they pack up super small and light weight!!!”

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Posted 4 years ago

“Got 3 of those, compact and light enough to carry around in your beach bag, very absorbent and quick drying. Lasted a week before needing a wash in holiday (not a daily use). Washed on 30 degrees as per instructions and looking as new. The carry bag is handy to pack them back into when the towels are wet and you want to keep the rest of your stuff in your bag dry. Lovely design, parents on one side with the option of just plain stripes on the revere. The size (XL) is just perfect. Would definitely buy again.”

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Posted 4 years ago

“I was pleasantly surprised by the towels. Super absorbent (even when damp), soft, and compact. Ordering was easy and shipping was fast. My issue is with the storage bags. They’re cute, but why put a lightweight quick-dry towel in a heavy cotton canvas bag?”

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Posted 4 years ago

“The towel is such a lovely size (XL), super soft, and a beautiful colour! I have not had the chance to use it to dry yet but I am so excited to take this to the beach. Unfortunately one of the bags came with a small stain on it that I can't get out, but overall I am satisfied with the quality of product received.”

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Posted 4 years ago

“Focusing on the right things but wish I know more about the living wage they pay.”

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Posted 4 years ago

“Déçue de la couleur bleue de la serviette de bain, par contre belle qualité absorbante”

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Posted 4 years ago

“New grand kids, needed more towels. Dry super fast, wish there was some way to make them a little warmer as well”

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Posted 4 years ago

Totally hear you, Joanne! Thanks for your feedback :) We'll have to keep that in mind for our 2022 launch. Hope your grand kids stay extra dry, in the mean time!

Posted 4 years ago

“Fabulous quick dry cabana towels, do what they say. Lovely colour choice, delivered promptly wrapped with protecting environment in mind. looking to buy ponchos for grandchildren.”

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Posted 4 years ago

“So far delivers on all advertised qualities. Pretty colors. Only complaint so far would be one towel was cut a bit crooked and the seam is a bit wonky. Otherwise very happy:-)”

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Posted 4 years ago

Happy to hear you like them, Erica! Sad to hear about that wonky seam however, feel free to email us help@dockandbay.com with photos so we can help you out with that 😉

Posted 4 years ago

“Love the ponchos! perfect for kids who are in and out of the lake to dry off and get out of the sun for a break. Bought for my nieces and nephews- they love them too!”

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Posted 4 years ago

“Have not used yet so cannot comment on how good these towels are but delivery times were good!”

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Posted 4 years ago

“. Fast delivery and good communication”

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Posted 4 years ago

Dock & Bay is rated 4.9 based on 34,253 reviews