Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,614 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,614 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the design on all the towels I ordered .However I had a problem with one of the hand towels it didn't measure the size stated so it was smaller than my other hand towels.Contacted customer service and they promptly sent me a replacement sadly this was just the same as the first one .Contacted customer service again and promptly sent me a replacement again. I went for a different design this one was fine .Customer service was excellent.I am yet to use the towels as ordered for a holiday.Lovely patterns on the beach towels.”

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Posted 1 year ago

“Fabulous products at really good prices...my daughter's will love them ❤️”

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Posted 1 year ago

“I received my order on time and I am really pleased with the quality and design of the items.”

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Posted 1 year ago

“It’s a beautiful towel! I only had one small issue and it was dealt with so quickly, the communication is on point, Avry was so so helpful, best service. Thank you!”

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Posted 1 year ago

“The most innovative fabulous towel , not what you would imagine, drys extremely quickly feels amazing and no sand stick , Amazing ,🥰”

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Posted 1 year ago

“We have had these before but wanted some new ones for our holiday, baring in mind our last ones were 3 years old but are still in really good condition considering we use them most weekends at our caravan. Really pleased again with our purchase, really fast delivery and will look fab on our sun beds in Greece!”

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Posted 1 year ago

“Absolutely outstanding service. Can’t believe these towels are so good, I don’t normally get excited about towels.”

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Posted 1 year ago

“Absolutely love our new beach towels and looking forward to showing it off in Australia 🇦🇺”

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Posted 1 year ago

“After my son kept telling me how good these towels were on his beach holiday I decided to make the purchase for our holiday to Australia. My son tells me these are a game changer and I will never go back to conventional ‘ beach towels’. Also took the option to order a cooling towel great for a menopausal women in Oz! Got to say they wash up great and dry so quickly.”

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Posted 1 year ago

“Bought the 4x towel bundle for a camping trip to Italy. Them being quick drying is perfect as we are in a van moving from place to place so no opportunity to hang them out for long periods. We’ve also got a couple for the beach in fun colours. They’re a great size too!”

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Posted 1 year ago

“I've always been pleased with the service and delivery, I buy these for my sister and she loves them, and she's hard to please 😊”

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Posted 1 year ago

“These towels are amazing. I was hesitant that they were thin and wouldn’t be comfy to lie on, but they are great. They are so compact and lightweight in comparison to my old beach towels. The XL are worth the extra money. Lovely colours too, actually nicer in real life than the pictures I think. So lovely in fact that some thoughtful person has stolen one of mine from around the pool while I was at breakfast this morning 😥 I’m so upset!”

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Posted 1 year ago

“I adore my Dock & Bay Unicorn Waves Poncho. It is light, airy, comfortable to wear indoors as well as out. Not to mention the beautiful colours! I also have the matching Hair Turban, which I bought from an independent charity shop whose proceeds all go to maintaining & protecting Bude SeaPool in North Cornwall. I volunteer there one morning each week. This shop stocks multiple items from Dock & Bay & they have been highly popular with our holiday makers this summer. I tried one of the D&B ponchos we have in stock & loved it but they didn't have it in Unicorn colours, so I purchased the Turban, left an extra donation, then purchased the Poncho online that same day. Thank you Dock & Bay for your excellent service. Our customers love your products.”

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Posted 1 year ago

“My most recent purchase was as a gift for a friend. My family and I have all purchased a beach towel and my sons one has travelled the world. They wash well, dry quickly and pack down so small and light. We highly recommend them. Amazing that you can get such a useful towel so light and so compact.”

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Posted 1 year ago

“Die Produkte sehen hochwertig aus, sind schön verarbeitet und die Lieferung verlief einwandfrei 👍”

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Posted 1 year ago

“Have purchased a few towels from Dock & Bay and they have all been brilliant - they do exactly was it says they do 100%.”

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Posted 1 year ago

“I bought 2 large towels and a beach bag for a recent trip. We only had hand luggage, so weight and size were a consideration. All 3 of our Dock and Bay purchases were perfect for our trip and were so easy to dry. We're delighted with them .”

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Posted 1 year ago

“Delivered really quickly, great service! Well worth the money!”

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Posted 1 year ago

“Love the towel so easy to pack Drys and absorbs water very quickly Fab quality and colours with bags to match towels”

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Posted 1 year ago

“I’ve purchased towels from Dock & Bay for a number of years - they’re lightweight and absorbent, ideal for being on the move.”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,614 reviews