Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,613 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

587

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am delighted with the service from Dock & Bay, customer service people where lovely and responded quickly to my emails , thank you”

Helpful Report

Posted 9 months ago

Ahhh this makes us so happy to hear! 🥹💛 Our customer service crew will be chuffed – they’re a lovely bunch and always here to help. Thanks so much for the kind words (and for making our day!) ✨💌

Posted 9 months ago

“I had recently reached out to Dock & Bay regarding the customer journey on the website, I was met with a really friendly team member appreciative of my constructive feedback. In terms of the products themselves, the quality is undeniable and I highly recommend.”

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Posted 9 months ago

Ahh this means the world – thank you! 💛 We’re all about growing and improving, so your feedback was genuinely appreciated (and you were lovely to chat to too!). So glad you’re loving the quality – and thanks a ton for the recommendation 🙌✨

Posted 9 months ago

“Took a time till arrival, but very good quality and packaging”

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Posted 9 months ago

Thanks so much for your patience — glad it was worth the wait! 💛 So happy to hear you loved the quality and packaging 🙌 We appreciate you sticking with us! 😊

Posted 9 months ago

“Lovely item. Well packaged. Super fast delivery. Thank you.”

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Posted 9 months ago

Yay! This makes us so happy to hear 💛 So glad it arrived speedy and in style — enjoy your new goodies and thanks for the lovely feedback! 🚀🎁

Posted 9 months ago

“Bought this as a birthday gift have not given it to the person yet but I have friends who have had these and said they were amazing and very useful.”

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Posted 9 months ago

Ooooh, someone's in for a treat! 🎁✨ Love that you've picked a Dock & Bay gift — sounds like you’ve got top-tier gift-giving skills 👏 Hope they love it just as much as your friends do (we’ve got a good feeling they will 😉)!

Posted 9 months ago

“Bought some tea towels, which were great. Had so many in the past that just don't dry things and take ages to dry. These were so absorbent and dried quickly. Also bought some beach towerl. Could not believe how neat and light they are. Like the pouch it comes in, will take up hardly any room in your suitcase.”

Helpful Report

Posted 9 months ago

We’re so glad the tea towels are a win for you! 🙌 No more soggy towels—just super absorbent and quick-drying goodness! 💧✨ And yes, the beach towel pouch is perfect for travel—light, neat, and ready for adventure! 🏖️ Thanks for sharing your experience with us, we hope they keep making your life easier! 🌊😊

Posted 9 months ago

“Purchased beach towel and head towels The colours are amazing the quality excellent and they are so compact and light in weight to carry to pool or beach”

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Posted 9 months ago

We’re so stoked you’re loving the colors and quality! 😍🌈 Our towels are all about being compact, lightweight, and ready for any beach or pool day! 🏖️💦 Thanks for the awesome shoutout—hope you’re soaking up the sun in style! 🌞🌊

Posted 9 months ago

“I’m really happy with my excellent purchase, the product is gorgeous and a terrific style excellent service and delivery thank you”

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Posted 9 months ago

So glad we could sort everything out for you! 🙌😊 We take pride in making sure you’re taken care of, and we’re thrilled you’re impressed with our service! Thanks for your kind words, and we’re always here if you need us! 💙✨

Posted 9 months ago

“Excellent customer service very impressed had an issue with my order which was resolved very quickly”

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Posted 9 months ago

“Easy order, fast delivery of a great quality eco product. Great!”

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Posted 9 months ago

That’s what we love to hear! 🙌 Easy shopping, speedy delivery, and an eco-friendly product that does the job right! 🌍💚 Thanks for the awesome feedback—enjoy the quality and care in every towel! 😄🌟

Posted 9 months ago

“Absolutely love Dock & Bay products. I bought two beach towles recently and have already used them frequently. They are light weight, easy to pack and quick to dry, plus look stunning on the beach too. In love with all the bright colours!”

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Posted 9 months ago

Love hearing this! 💙 Those vibrant colors are perfect for making a splash, and the practical side is just the cherry on top. 🌺🌊 Enjoy every sunny moment with your Dock & Bay towels!

Posted 9 months ago

“Excellent my friends love their beach rug gifts in Antigua.”

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Posted 9 months ago

That’s awesome! 😍 So happy your friends loved their beach rugs in Antigua! 🌴✨ Perfect for those sunny days by the water! 🌊💙

Posted 9 months ago

“Super efficient ordering and delivery and great comms. Although I’m yet to use my two towels…. my daughter swears by hers”

Helpful Report

Posted 9 months ago

Love hearing that! 🙏🏼 We aim for fast, easy delivery and top-notch service every time! 🚚💨 Can’t wait for you to try your towels – your daughter’s got the right idea! 😄🌊

Posted 9 months ago

“I love my beach towel, lightweight for travel. I took it on my beach vacation and used it on the sand, and the sand did not stick. Thanks!”

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Posted 9 months ago

Amazing! 🙌 Lightweight, travel-ready, and no sand sticking? You’ve got the perfect beach towel! 🌞 Thanks for the great review!

Posted 9 months ago

“We love the regular and kid-sized towels! They fold up so compact which is helpful when you have a full pool/beach bag. They dry quickly! No signs of wash wear after lots of use!”

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Posted 9 months ago

We’re thrilled you're loving the towels! 🙌 The compact size and fast drying are always a hit, and it’s awesome they’re holding up so well! 💧💙

Posted 9 months ago

“Great quality products!”

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Posted 9 months ago

ay, so glad you’re loving the quality! 🙌✨ We’re all about bringing you the best, and it’s awesome to hear you’re enjoying it! 🌞💙

Posted 9 months ago

“Good quality and swift delivery”

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Posted 9 months ago

Love to hear that! 😎✨ We’re all about quality and getting your order to you quickly – thanks for the awesome feedback! 🌞🚚

Posted 9 months ago

“These towels are excellent, thank you!”

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Posted 9 months ago

That’s fantastic! 🙌🌴 We’re so glad they’re working out for you – thanks for the shoutout! 😎

Posted 9 months ago

“We just returned from holiday. The weight, size and time it takes to dry is ideal. Highly recommend!”

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Posted 9 months ago

Thanks for sharing your experience! 😊 We’re thrilled to hear the towel was the perfect fit for your holiday—light, easy to pack, and dries so fast! 🌟 Highly appreciate the recommendation!✨

Posted 9 months ago

“Great product, neat packaging, quick delivery. An ideal gift.”

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Posted 9 months ago

Thank you so much for your kind words! 😊 We’re thrilled everything arrived quickly and perfectly packaged! 🎁 A great gift, indeed! Appreciate your support! 🙏

Posted 9 months ago

Dock & Bay is rated 4.9 based on 34,613 reviews