Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,613 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sehr schöne Handtücher, toll dass sie so kompakt sind. Trocknen im Vergleich zu anderen Reisehandtüchern die ich kenne auch viel besser.”

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Posted 1 year ago

“Such fantastic towels! They dry super fast and fold nice and small. Perfect for packing multiple in a bag for the kids swim comps.”

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Posted 1 year ago

Hi Christie! We're so glad to hear that you're loving our towels! 🏊‍♀️ It's fantastic that they're working well for your kids' swim competitions (We're rooting so much for them 🥳) Thank you for your feedback & support 🥰

Posted 1 year ago

“The microfiber towels are the best towels I've ever used! Literally the only thing I will use for my hair. Really helps getting ready much faster because they absorb a lot of the moisture out of the hair!”

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Posted 1 year ago

“Towels are lovely, order took a while and parcel was broken when arriving.”

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Posted 1 year ago

“I bought 2 Christmas presents so cannot comment on those, but my hair towel is fabulous. Delivered swiftly from ordering, excellent quality.”

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Posted 1 year ago

Hi there! We're thrilled to hear you're loving your hair towel! 🌟 It's one of my fave products of ours so I'm so glad it's working amazing for you! Thank you for your support 🥰

Posted 1 year ago

“Excellent quality and colours true to photos. Speedy delivery and generally customer service. Even the packaging was a pleasure to open! Thanks!”

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Posted 1 year ago

Hi there! We’re SO happy that you’re impressed with the quality and colors of our products! 🌟 It’s great to know that our speedy delivery and packaging added to your experience too! Thank you for your lovely feedback; its so appreciated 💖

Posted 1 year ago

“A very quick delivery and good product!”

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Posted 1 year ago

Hi there! We're delighted to hear that you received your order quickly and are satisfied with the product! 🥳 Thank you for your kind words and support! It means so much to us! 🌟

Posted 1 year ago

“Good quality beach towels with lovely colours!”

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Posted 1 year ago

Hi there! We're so happy that you're loving the quality and colors of our beach towels! 🌊 Your support means a lot to us, and we hope they brighten up all your beach days 🥰

Posted 1 year ago

“These towels are just brilliant !! So soft and absorbant. Having tried them out for my mum and i this summer, I have purchased as a present for my brother's family this Xmas, to meet their weekly swimming needs, as who wants to carry large bags filled with towels, when you could fit everything for the family inside just one :)”

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Posted 1 year ago

“Haven’t tried yet but ordered 14 different colours for all family members for Xmas as we’re all going on a big family holiday next summer and thought it would be a fun photo!!!”

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Posted 1 year ago

“Ordered 2 presents as gifts for family members. Due to reasons out of Dock & Bay's control, my parcel arrived empty (must have been snatched during delivery process!) However, the customer service team were amazing to deal with and had me a replacement sent out and recieved within 24 hours! Amazing service and great products!”

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Posted 1 year ago

“Great variety of colours and options”

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Posted 1 year ago

“Great towels, hair turban and carry bag. All set for our holiday!”

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Posted 1 year ago

“Really great to see an Australian store stocking Chillybottles. They are amazing and truly the only bottle I've ever had that holds the cold! Not only that a gorgeous design and they were onsale. No issues on shipping either .... Can't go wrong.”

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Posted 1 year ago

“This purchase was for a gift which hasn't been given yet, so I can't specifically review it. But I have purchased a similar item from you before and the recipient is delighted with it.”

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Posted 1 year ago

“I have never had such amazing customer service, emails were answered almost immmediatley and the advisosr found wanted I wanted the the warehouse not available online.The exchange was done so quickly, if only all companys operated like you.”

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Posted 1 year ago

“Excellent customer service … highly recommend”

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Posted 1 year ago

“Der Stoff aus dem Recyclingmaterial ist gewöhnungsbedürftig. Er ist zwar weich, aber ich persönlich empfinde das Plastik-Gefühl als unangenehm. Ich weiß jetzt, dass ich Baumwolle bevorzuge. Wäre der Rückversand nicht so teuer, hätte ich es zurückgegeben.”

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Posted 1 year ago

“Great quality and speedy delivery.”

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Posted 1 year ago

“Great products and fast delivery.”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,613 reviews