Dogs Trust Reviews

Name: Dogs Trust
Rating: 1.75

1.8 Rating 109 Reviews

17 %

of reviewers recommend Dogs Trust

Company Reviews

Questions

Metrics

1.8

Based on 109 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

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Dogs Trust 5 star review on 26th January 2025

William And Toney

Dogs Trust 1 star review on 5th March 2024

Scarred For Life

Dogs Trust 5 star review on 21st November 2023

Jacqueline Cuthbert

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was told outright that the dogs I viewed online was not suitable for me. The only dogs I was allowed to view was behind glass, no real interaction, no offer was made for me to meet any of them or the ones hidden from sight. They have an impossibly idealistic idea of what is required to adopt one of their dogs. In the time I was there they rejected 3 out of 4 applications, myself included. They were very nice about it and said they would get in touch when they had a suitable dog for me. Months on and no phone call, apparently they have no dogs at all that need a safe, warm and loving home. They make adopting impossible. So they say they want to re-home dogs but has anyone ever passed their tick list. The TV ad is not realistic in any way. So, where do they get the money to have dogs on hold in their care, some of them for years????”

Helpful Report

Posted 6 years ago

“Poor organisation and lack of info on website.”

Helpful Report

Posted 6 years ago

“It's a joke trying to re-home a dog from dog's trust your told it's easy is it f**k got two young children age 5 and 6 but every dog in the centre has not suitable to live with children under 16 because there to nervous which is hardly surprising being locked in a box all day every day, your told to go look and write down the dogs you like only to be told no, no, no on them all been to the Kenilworth centre 5 times now it's time to give up not bothering now we will go private. THERE IS FAR TO MUCH RED TAPE IN RE-HOMING FROM DOGS TRUST”

Helpful Report

Posted 7 years ago

Dogs Trust is rated 1.8 based on 109 reviews