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Dogs Trust Reviews

1.6 Rating 83 Reviews

13 %

of reviewers recommend Dogs Trust

Company Reviews

1.6

Based on 83 reviews


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Dogs Trust 1 star review on 5th March 2024

Scarred For Life

Dogs Trust 5 star review on 21st November 2023

Jacqueline Cuthbert

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They give dangerous large dogs to incompetent idiots! I live in an area that has large amount of good dog owners. The Dogs Trust have given a large mastiff dog to an ex-army dog trainer who has made the dog incredibly dangerous. Well done on your vetting. He uses the freebie collar on a dog that is 50kg plus, the dog pulls so hard that it chokes itself he uses a retractable lead and he has now idea on how to train a dog. I have seen Chav's and Roadman's with better trained dogs. Just because someone says something doesn't mean that they can actually do it. The dog and owner/handler makes locals run out of the local dog park. I tried to offer some advice as I have had experience with larger dogs but the gentleman in question told me that it went against Dogs Trust training. When the dog acts dangerous and aggressively he doesn't acknowledge that the dog or himself are in the wrong BUT gives the dog treats and fuss which tells the dog that what it is doing is right. This is the reason that people will leave an area in a public park designated for dogs under control when he arrives with his dangerous dog with the Dogs Trust collar. Great advert for the Dogs Trust!!! Once again no thought for the general public. If I had to give up my dog I wouldn't give these idiots my dog as they would give them to anyone who hasn't got any idea of how to handle a dog. If you have to give up your dog don't give them to these idiots. Put it down it will be safer for your dog as some nut job will probably end up with your beloved dog. I am not saying this lightly. I once believed in the dogs trust but now I believe that it is a charity that is a pyramid scam paying the people at the top large amounts of money and giving dogs to people who bring the worst out in dogs. If my dog gets attacked by this idiots dog I will hold the dogs trust liable for it's ability to give dogs to nutters.”

Posted 2 weeks ago

“Regrettably the system requires at least one star. I fostered a dog through the Dogs Trust. The Dogs Trust employee was late for every single monthly home visit due to various dramas and the visits were interrupted by calls. I accepted they must be really busy, so imagine my surprise when I learnt after 3 months that two Dogs Trust employees were responsible for just 10 dogs between them. I contacted them once in three months, no drama from one of the ten dogs! I learnt that most of the foster carers had never had a dog so knew nothing at all. Despite my vast experience with dogs I was parented constantly about what I should be doing (the advice made the issues worse and the employee conceded I probably knew better because I lived with the dog!). At a monthly home visit I was told what a great job I was doing. I had been honest about an incident that occurred several weeks previously, a photo taken same day that I hadn't been aware of in a private group on Facebook, I heard about it an hour later and the post was deleted. I reassured the employee that it was in the past and demonstrated my understanding of how important confidentiality is. An hour after the home visit I received a call from the same employee asking me for details of the person who had posted the photo, I was working in heavy rain and explained I'd find out details later, it wasn't a good time. An hour later I'm told the dog was being taken away. That poor little dog, already pushed from pillar to post and spent 4 months in kennels before he came to me, had just adapted to his new life and they took him away because I couldn't jump when they wanted me too. I was informed by another employee who collected the dog that they had done a risk assessment and made the decision. WHAT RISK? And how can a risk assessment be complete without input from the foster carer? It was clear that their insecure egos were more important than the wellbeing of a dog, that wielding that tiny bit of power was more important to them. An absolute disgrace, effectively they're being paid to damage dogs. I haven't got a single good word to say about them.”

Posted 2 weeks ago

“I adopted a dog from Dogs Trust in October 2023, he had to be returned after 40 days for biting me 3 times, I asked for him to be returned after the second biting but was talked into trying again, then he bit me again. He went back and I have recently found him back on the rehoming site with the same description that led me to rehome him. I got in touch with them immediately with my worries for anyone who rehomed him but they have ignored me.”

Posted 3 weeks ago

“BE WARNED The 2 lovely placid old lady dogs I adopted have to go back. DT had failed to notice iin the 3-4 months they had the dogs in their care that one had an extremely agressive trait towards other dogs on leads. This has resulted in me being scarred for life. I only had the well behaved old ladies 2 nights - and on the next day one simply flew at a passing dog on a lead. I was pulled over and ambulanced to hospital with head and facial injuries. I live alone. Did DT come to my rescue? Not a bit of it. Their Post Adoption Help line had only a recorded message. They are going to take the poor dogs back after initisally telling me they wouldn't. Very upsetting experience and the dogs and I have been seriously let down.”

Dogs Trust 1 star review on 5th March 2024

Posted 1 month ago

“We adopted a dog from dogs trust in Cardiff. We understood that there were some issues with him, we were patient, learned things about him as we went along. We had an incident with one of their vets where he bit her, she then waited three months to report this to police, in that time we worked hard with him to learn more about his triggers, I contacted dogs trust in regards to police where I was told more information about his background. Information they did not provide when we enquired about him. We then a few months later had another incident with him and our cat, we again contacted dogs trust who again provided more information that we were not given yet again. Unfortunately we had another incident where he went for my son and when we informed dogs trust we were again told more information. This poor dog had been in a crate that was too small, not outside much, been around domestic violence and with drug dealers. NONE of which was shared with us. We knew we had some work as he was nervous if men but we tried. It was heartbreaking taking him back but we had no choice. After the last incident and the lady said stuff i told her we were never told this and she tried to back track. They are putting peoples lives at risk and putting dogs through more trauma”

Posted 2 months ago

“I traveled two hundred and fifty miles to meet the beagle I had reserved . He had been rescued as a stray and had a few issues that would need care and patience to settle him into a loving home, I had met all criteria to date, he was given all his vet checks and jabs etc in preparation for his adoption. The vet spoke to me the previous day and was very happy that he would be gong to a good home telling me what a lovely dog he was. All that was outstanding was for me to meet this sweet dog and also introduce my dog to him. It all went down hill from there . I am an experienced beagle owner having had my last rescue beagle for eleven years . I was looking forward to being a mum again to one of these gentle dogs. My original appointment was cancelled due to to this little fellow having acquired a broken toe ( supposedly caused by an altercation with another dog) . On arrival at the office I was met with an unfriendly woman who immediately criticised my dog telling me he appeared anxious and that his tail was down among other negative comments. I had explained prior to my visit that travelling in a car was not one of his favourite things, I was expecting to spend some time with the beagle in the first instance , before introducing the dogs as I had previously been told. But instead we embarked on a short walk that was not beneficial at all. I was afforded less than two minutes with the dog in the reception area, and told to return after lunch. With a heavy heart I decided. not to return, their attitude was appalling and un-empathic . This seems to be the norm for this CHARITABLE organisation. ; Read reviews ) If you are considering donating perhaps it would be worth considering a more deserving charity.”

Posted 3 months ago

“Dogs trust need to amend their ‘new and improved’ rehoming system introduced Nov 2023. Why can you no longer pick a dog to re home yourself, instead you have to apply and let them do the choosing. By doing so the dog I would like and feel best aligned to is apparently a no match, so I left unhappy and the dog left unadopted. Giving customers no pride or purpose in picking their own dog is not the way this process should be!! People who have had a rescue before or want to rescue a dog will always be more dog oriented than puppy buyers, so please please give them the best opportunity to get these dogs adopted and to homes that get the privilege to choose!!!!!!!”

Posted 3 months ago

“Feel really let down by dogs trust at Bridgend. We met our beautiful beagle girl 4 months before bringing her home. We had her for 3 months and phoned for advice about aggression. We were told the behavioural team would get in touch. No they didn’t. Husband was bitten four times for no apparent reason. Again no help just the behavioural team would be in touch. This went on for 10 months until on Xmas Eve she attacked him so badly she broke his finger he needed stitches to his palm and wrist. We phoned and they came to get her. We are heart broken but if they had helped and responded we may have never have had to return her leaving a huge Phoebe shape hole in our life. Shame on you Dogs Trust. This was our first dog we had no experience with beagles.”

Posted 3 months ago

“I just want to highlight how difficult my experience is in volunteering for the dogs trust I have been trying to do for a few years and I understand there was covid but I have filled in 2 application forms and had no response apart from the automated response I am hoping dogs trust at gonsal can address this for any future potential volunteers”

Posted 4 months ago

“I read they make millions,but still don't have enough dog food .staff was investigated they seem to be getting pretty high salaries makes you wonder ...”

Posted 6 months ago

“Never again!”

Posted 6 months ago

“Website is absolutely useless. Entering the postcode then trying to select a breed is nigh on impossible, you can't do it. I'll go to a local dog rescue instead”

Posted 6 months ago

“2 months and still DT Shrewsbury haven't bothered contacting us, we have been going to the site each week to be told they have nothing for us out of a 100 plus dogs unbelievable, I asked about one dog and was told he as gone, 2 weeks on he's still on line, no wonder they have so many dogs waiting, disappointed or what.”

Posted 7 months ago

“After several ignored applications, I received a response - no luck in dogs, however, would I like to volounteer in the shop at Snetterton instead? When I explained I work from home and have a free schedule, as in, my working day allows me to stretch my legs, walk the dog, cut out the commute, they assumed that meant I was free to travel and do two jobs a week at once? And when I said 'that's not viable' - the response I got back was 'you would have to travel to meet any dog for rehoming so that's why you're not suitable' - as if these two things are one and the same. Really poor sifting process, many assumptions made without any gentle probing from Dogs Trust, and they wonder why they can't rehome dogs and they're overwhelmed. Have met multiple people out and about when dog walking who will say they tried to rescue from DT but unable to due to some arcane bizarre restriction or simple lack of explanation. Not all homes suitable, I understand, but definitely an offputting experience. Judgmental without having asked, application form too vague for the questions they actually want to ask, leaves a lot of scope for error. Irony: Had already visited Snetterton and was told could only apply online, so why would I keep visiting Snetterton to see a dog behind glass I had no way of knowing I'd have any chance of helping, let alone meet without online approval?”

Posted 7 months ago

“DOGS TRUST NEED TO BE CLOSED BY THE GOVERNMENT LAW BY 2019 UNDER CRUELTY TO THE ANIMAL WELFARE ACT OF 2019 , 2001, NEGLECT AND HARM TO ANIMALS IS A CRIMINAL ACT NEED TO CLOSE DOGS TRUST, RSPCA AND BLUE CROSS CENTRES DOWN . ☠☠☠☠🖐👀⛑💄”

Posted 9 months ago

“Me and my partner was looking to re-home a dog and felt we had the perfect set-up to do so, we have a house that is in a rural area and has a nice fishing pond as well but was turned down without even an inspection. It's disappointing that we have to look towards buying a puppy from a breeder instead of giving a dog in the kernels a new life. Disappointed with their logic.”

Posted 10 months ago

“Absolutely disgraceful application process for Dogs Trust to determine whether or not you are 'suitable' or not to rehome one of their dogs. I had a couple of phone calls where we arranged meeting the dog etc, I had an email sent on Friday evening which I didn't pick up till Sunday, as I was about to reply I noticed another email had been sent on Sunday morning stating that I was not suitable without any given reason!! (More like I didn't jump and reply on Friday so you struck me off!) I work from home, have a huge garden which is fully fenced off, I'm active and go for a walk on a morning and jog in the afternoon, all of which the dog would have joined me on. I am very particular on the breed that I would like and unfortunately I cannot find another one to rehome/rescue. I am now going down the process of buying from a breeder, which I did not want to do given that you hear they are crying out for them to be rehomed. What a load of rubbish!!”

Posted 1 year ago

“Having lost our beloved rescue dog we decided it was time to offer a home to another. The dog was on the website in kennels at Harefield. We received a telephone call telling us that we sound ideal new owners. It was a little further than we have travelled for our previous rescues; we live in Kent, but the dog was in need of the experience and lifestyle we could offer. Went to meet him and he was exactly as we expected. Nervous at first but the handlers were surprised at how well he took to us. We arranged further meets, each time becoming closer to the dog and him to us. We were told we would need 2 more meets and they would arrange a date for us to take him home. Bear in mind the round trip for each visit was over 100 miles and takes 3 hours. On our 7th meet a behaviourist appears, not present at any of our other meets. Next day I get a phone call cancelling our meet for later that day as we are not suitable owners!! No reasons given, phone call did not come from a handler or behaviourist. We are experienced with the breed, adult only home and someone is home all day. Clearly the dictators at Dogs Trust believe that a nervous anxious dog will thrive better in a cage than in a loving home. If you are thinking of rehoming a dog from them, think again. They are highly likely to disappoint you, and much worse , let the poor dog down.”

Posted 1 year ago

“I think this charity is just run for the money and not to re-home dogs.”

Posted 1 year ago

“Only because I can't give a zero. Happily adopted from them but was chucked out of a training session because my dog coughed and their volunteer 'specialist' said it was kennel cough (confirmed by a VET! that afternoon it wasn't) and they make millions to pay fat cat salaries while being run by extremists.”

Posted 1 year ago

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Dogs Trust is rated 1.6 based on 83 reviews