Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“The products are great, good quality fabrics and beautiful design, the only downfall is that they come from the UK. I ordered them in Belgium, so just over the canal and the taxes were as much as the purchase in itself. I would have preferred to pay the taxes in the cost of the garment than to go thru all the hassle with the import taxes and the Belgian post. Sorry, but this will be my last purchase from Dolly and Dotty for a while :(”

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Posted 4 years ago

“Received the order within great time. I’ve had to return the dress as ordered the wrong size but will be reordering once refunded! The underskirt is wonderful, not too heavy and gives the perfect amount of “flare” under the dresses!”

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Posted 4 years ago

“I am so over the top excited about my dress. The pattern is so awesome and the material is super soft. I was just surprised by the sizing. They seem to run a little big but it ended up working out well and it fit perfectly. I will definitely be getting another dress in the future.”

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Posted 4 years ago

“I brought two jumpsuits, I like them so much I brought the blue one, I now have all three and they are the most comfortable clothes I now own. I thoroughly recommend buying them. ?? ??”

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Posted 4 years ago

“Online service very easy to use, ordering process simple. Quality of garments in previous purchases is good and wears and washes very good. Package arrived earlier than expected and packed very well. Unfortunately had to return due to sizing but they have extended return times due to covid/Christmas hols. Overall easygoing. I have used D&D before and always found them to be very good. I definitely recommend this company.”

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Posted 4 years ago

“Fantastic service, delivery is quick and packaged lovely. Love the swing dresses.”

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Posted 4 years ago

“Petticoat, Was expecting an adequately made product (least amount of material required kind of thing), got a luxurious product instead, there is weight to it which gives you a bit of worry it might fall down, im more full figured but the fit is good although could do with a sizing between 20-26 (22-24) but being picky, loved it, will buy again and quick delivery”

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Posted 4 years ago

“First time I've bought from Dolly and Dotty and I'm delighted with my purchase - great quality, great price, excellent service.”

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Posted 4 years ago

“I've always been very impressed with everything I've ordered from Dolly and Dotty! The dresses are well made and always fit incredibly well. ??”

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Posted 4 years ago

“Usual top class service from ordering to delivery to product quality and fit. Love the dresses I ordered, perfect fit and beautiful fabrics. Thank you.”

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Posted 4 years ago

“Order arrived promptly, great customer service love my dresses, very comfortable and well made bought these for work and going out would highly recommend and order again.”

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Posted 4 years ago

“very quick on delivery, good quality and easy to use website with great selections!”

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Posted 4 years ago

“Beautiful clothes, well made and such a good length.”

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Posted 4 years ago

“I’ve never been disappointed by a dress from dotty and dolly - beautiful, good quality and quick delivery.”

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Posted 4 years ago

“Prima service. Prijs - kwaliteit is erg ok De naverkoop verloopt ook erg correct ! Heel tevreden !”

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Posted 4 years ago

“Lovely soft bouncy petticoats”

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Posted 4 years ago

“Great dress, true size, fast delivery”

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Posted 4 years ago

“Very prompt service and, when I had to return something, no quibbles with a refund swiftly given.”

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Posted 4 years ago

“Fast service and great dress”

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Posted 4 years ago

“Every dress I've purchased from you has been excellent and fitted fantastic thank you”

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Posted 4 years ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews