Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,973 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 14th December 2025

202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“First order and I was worried but I needn’t have been! Delivery was so quick and my dress is stunning! True to size, lovely material and exactly as pictured. Will definitely order from dolly and dotty again!”

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Posted 2 years ago

“Very pleased with this dress. It's gorgeous. Very quick delivery too.”

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Posted 2 years ago

“Lovely petticoat so soft an just the colour I wanted thank you”

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Posted 2 years ago

“Great dresses. Great designs. Lovely fit. Quick delivery.”

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Posted 2 years ago

“Lots of choice, fast delivery, generous sizes and easy ordering”

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Posted 2 years ago

“I love dolly and dotty dresses- I've been buying them for years as they really suit my body shape”

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Posted 2 years ago

“So pleased with my dress. Arrived at the door the date it was promised.”

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Posted 2 years ago

“I love Dolly and Dotty dresses. There sizes are accurate and comfy. They look amazing and are fantastic quality! If I could I would buy all the dresses they make! Also, wanted to say a massive thank to Dolly and Dotty for their amazing customer service- I mananaged to originally order the wrong size and with one email they sorted and made sure I got the correct one. No fuss and got back to me really quickly. I could not ask for more!”

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Posted 2 years ago

“I'm in Europe, I bought a dress. Delivery took slightly longer than stated, but I expected that. It did arrive eventually (approximately in 3 weeks).”

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Posted 2 years ago

“Dresses are amazing and arrived in Australia very quickly”

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Posted 2 years ago

“Quick delivery, love the dresses, perfect fit, true to size.”

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Posted 2 years ago

“Hello fabulous frock I love it. Will be ordering another frock very soon ❤️”

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Posted 2 years ago

“Lovely quality clothing. Quick deliveries. Excellent customer service.”

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Posted 2 years ago

“Amazing dresses and affordable. Dresses are really well made and fit wonderfully. And so much choice. Some really fun designs. Dolly and Dotty are my go-to shop and have my highest recommendation.”

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Posted 2 years ago

“Service was excellent - took a little longer than I expected to dispatch, but it's that time of year! Was a little surprised to watch the dress journey from the Netherlands but it got here in good time. I will definitely be buying from Dolly and Dotty again.”

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Posted 2 years ago

“Easy ordering, swift delivery and absolutely joyful purchases!”

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Posted 2 years ago

“Gorgeous dresses that fit very well.”

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Posted 2 years ago

“Excellent company copy. Excellent service. Use them often.”

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Posted 2 years ago

“First time in buying from Dolly and Dotty absolutely love this dress , wore it to a family gathering and everyone said how much they admired my dress 🥰love the style and quality and shall certainly keep my eye on this site and look forward to my next purchase .”

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Posted 2 years ago

“You never find out how really good a company is until you have an issue and D&D handled my concerns amazingly. My dress arrived and although I loved it the sizing was off on this occasion. I dealt with Maria who was friendly and helpful throughout, an alternative size was sent to me free of charge and then I returned the one that was too big. I couldn’t fault the service, I’ve just ordered another dress from them.”

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Posted 2 years ago

Dolly and Dotty is rated 4.8 based on 1,973 reviews