Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,973 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 14th December 2025

202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love these dresses! I’m so grateful for customer service who helped me with my order to the Netherlands. The fit is so comfy and I love the prints!!”

Dolly and Dotty 5 star review on 9th February 2024

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Posted 1 year ago

“I love Dolly an Dotty! My go-to shop for summer- and everyday-dresses. Love that it allways ships fast (I live in Norway).”

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Posted 1 year ago

“Really good service never been able to buy adress online and it fit perfect before lovely quality and good price very happy with my purchase”

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Posted 1 year ago

“2 stunning dresses bought, they fit perfectly and I felt great wearing them both.”

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Posted 1 year ago

“Awesome dress beautiful images feels so soft fits like a dream and has pockets what more can I ask for. Perfect !”

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Posted 1 year ago

“The service was very quick thank you. But I have sent the dresses back straight away because I got sorted elsewhere. So I’m currently waiting for a refund. Perhaps you could look into this.”

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Posted 1 year ago

“Fantastic range of gorgeous prints, and they fit me! Super-quick delivery too. I bought three dresses, with the intention of choosing two and returning the other one, but they all made me feel so elegant that I ended up keeping them all. I'm currently losing weight, and am already planning what dresses I'm going to buy when I need a smaller size!”

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Posted 1 year ago

“Loved the dresses, sadly didn't fit quite perfect. Returned items no problems with the refund. Won't stop me from trying more designers. The overall experience was very easy, would highly recommend Dolly and Dotty the dresses are so lovely.”

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Posted 1 year ago

“My first purcahse from Dolly and Dotty and I'm very pleased, great quality at a great price and speedy delivery. I can't wait to try some more styles!”

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Posted 1 year ago

“Absolutely beautiful dress I carnt wait to wear it for my wedding it's such good quality it's just stunning. I did have to send it back for a replacement due to size and contacted customer service they where fantastic best customer service iv had emails where replayed to in minutes and a replacement was sent that same day lovely company to deal with and would highly recommend thankyou dolly and dotty my wedding is in June 2024 and I will post pictures of my stunning dress thanks again for your help and great service”

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Posted 1 year ago

“Lovely Dresses and Good Fit”

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Posted 1 year ago

“Quick and easy delivery.”

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Posted 1 year ago

“I love this dress. The fabric feels very good quality and the cut is great. I got lots of lovely compliments wearing it! Fast delivery and friendly service when I thought I had made a postcode error.”

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Posted 1 year ago

“Great service, fast delivery”

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Posted 1 year ago

“As always, good quality and quick delivery. This is why I keep coming back.”

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Posted 1 year ago

“Ordered 2 dresses for choice & ended up keeping both!! Both absolutely gorgeous and the taffeta petticoat (which I had to buy too!) are perfect under both. Win, win really!”

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Posted 1 year ago

“I was absolutely over the moon when my dress arrived. The quality is so high, it fits perfectly, &…. IT HAS POCKETS 😍. I’ll be wearing it in March, there is a ball , after a big book signing event . I can’t wait to wear it .”

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Posted 1 year ago

“Dresses were lovely, very good quality too, fast delivery.”

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Posted 1 year ago

“La robe est magnifique et taille très bien. Elle est d'une qualité remarquable. J'adore cette marque”

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Posted 1 year ago

“Lovely items and look good on, true to size as well”

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,973 reviews