Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,972 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 14th December 2025

202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to browse website. Item arrived on time.”

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Posted 1 year ago

“Easy to use website and super fast delivery.”

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Posted 1 year ago

“Very quick delivery”

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Posted 1 year ago

“Love this website and the quality of the clothes, although I do find not everything is true to size and so I am struggling to know what size to order, sometimes ordering two sizes but that means a costly return.”

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Posted 1 year ago

Dear Kyrinda, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 1 year ago

“I recently ordered two more dresses (I already have two) the purple dress with hedgehogs on and a brown polker dots. Both fit beautifully I'm in love with the hedgehog one can't wait to wear it. I was disappointed with the polker dots one though, it's described as brown but it's more of a creamy beige colour and it just not my cup of tea. So I will be returning it and ordering something else.”

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Posted 1 year ago

“Great selection of outfits and dresses!!”

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Posted 1 year ago

“Dress came quite promptly..no problem with delivery”

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Posted 1 year ago

“Amazing service, kind, courteous customer service, very helpful with my order, quick to respond. Dress is fabulous makes me feel great, lovely feeling material.”

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Posted 1 year ago

“Super fast delivery, literally 24 hours after purchase.”

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Posted 1 year ago

“Very pleased with the style, fit, print, and fabric of the dress I purchased. Shipped fast to the USA too. Definitely will purchase more from this brand.”

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Posted 1 year ago

“Fantastic site- going to be throwing my money at this screen a lot :)”

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Posted 1 year ago

“Fast easy delivery. Good quality product. Loved the vast selection of dresses online.”

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Posted 1 year ago

“A lovely 50.s period dress, well made and excellent value for money, arrived promptly, I will be buying more.”

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Posted 1 year ago

“Love my dress. Easy ordering speedy delivery. Fantastic quality. Will buy again.”

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Posted 1 year ago

“Very fast and efficient service. There are so many dresses to choose from, I lost a whole morning deciding what to buy! The quality is excellent and I will be back for more I'm sure.”

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Posted 1 year ago

“My wife loves your dresses always fit so well and look great, she will be back for more”

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Posted 1 year ago

“Both dresses are lovely. Good quality material and so pretty and unusual.”

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Posted 1 year ago

“The dress that I purchased is of high quality. The service is fantastic they let you know about every step from purchasing to packing to delivery so you know what's happening to your item.”

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Posted 1 year ago

“The customer service is excellent with Dolly and Dotty. I bought quite a few dresses and had to return a couple with no problems. The beach themed dresses is great quality and very good value. It’s weighted and very stretchy so you can go down a couple of sizes which is a great feeling too. The cotton dresses are true to size and have a great style to it. Love the pockets in the dresses I chose too. Definitely will be buying more in the future.”

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Posted 1 year ago

“I am a 63 year old woman from Austria, Europe and I orderd the "Lily Off Shoulder Book & Owl Dress". You don't deliver to Austria but your stuff made it possible anyway, which I am really grateful for. The dress arrived and I am so happy! Wonderfully made, very good quality and so colourful! ( I refuse to become a gery old woman!) It will be my favorite dress for the theatre, vernisages and concerts. A big thank you to all who made it possible for an old lady to be so happy. THANKS!”

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,972 reviews