Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is the second time of buying from Dolly and Dotty. The website was easy to navigate as was the ordering and paying for the dress. Dolly and Dotty is now my new favorite website!”

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Posted 3 months ago

“The dress was very good and of good quality. It arrived in good time and was like the picture it resembled”

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Posted 3 months ago

“Lovely dress, nice and concerned communication ... I'm happy!”

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Posted 3 months ago

“Great dresses, love the designs. Very quick postage”

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Posted 3 months ago

“Very quick postage. Love the designs and dresses.”

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Posted 3 months ago

“I absolutely love this dress! It fits so well and the material is gorgeous😁 Your service is excellent.”

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Posted 3 months ago

“Dress was just perfect and the delivery was very prompt. Price was good.”

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Posted 3 months ago

“I’d say size is on the smaller side so maybe order the next one up . Fabrics and make all good and just as described very pleased”

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Posted 3 months ago

“Very pleased with my order. Came with in a week, was well packaged will buy from Dolly and Dotty again”

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Posted 3 months ago

“As ever amazing value for money. Delivery excellent. Thank you Dolly and Dotty.”

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Posted 3 months ago

“Very nice and friendly service. My dress was delivered promptly and the packaging was good quality”

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Posted 3 months ago

“Excellent service, delivery and quality of dress exceeded my expectation”

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Posted 3 months ago

“Love love love this dress. Wore it to a destination wedding and got so many compliments!”

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Posted 3 months ago

“Dress arrived really quickly, fitted perfectly but did size up. My mum loved it :D”

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Posted 3 months ago

“Super quick delivery, lovely dresses, love them!”

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Posted 3 months ago

“Lovely dress and so accommodating”

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Posted 3 months ago

“Fast and efficient service. Dress fitted beautifully and feels good. Can't wait to wear it for my daughter's wedding.”

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Posted 3 months ago

“Excellent service. Dress is just what I was after and really good quality.”

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Posted 3 months ago

“The dresses arrived next day, very quick delivery. Will be buying again from Dolly and Dotty.”

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Posted 3 months ago

“Very good ordered had couple days later”

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Posted 3 months ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews