Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely beautiful quality and very fast shipping”

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Posted 2 months ago

“Excellent service dress came on time would definitely buy a again”

Dolly and Dotty 5 star review on 27th October 2025

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Posted 2 months ago

“I landed on this website after ordering 2 other dresses that didnt fit the bill. This was perfect. Fast delivery too!”

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Posted 2 months ago

“Super fast delivery. Everything was good.”

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Posted 2 months ago

“Nice dresses and great service thanks”

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Posted 2 months ago

“Loved how easy it was to order, and the fact I could pay for a speedier delivery! The dress and accessories came really well packaged. The dress itself was comfortable, and fit true to size. There were no spots that rubbed and the seams were really good as well. The petticoat was so fun to wear, and really made the difference to the whole outfit!”

Dolly and Dotty 5 star review on 22nd October 2025

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Posted 2 months ago

“Omg the dresses are gorgeous!! Customer service was brilliant, I wanted to alter an order and was done so quickly. Returns were easy and straight forward with speedy refund. Will 100% be buying more!”

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Posted 2 months ago

“Ordered 3 dresses in the sale. 2 just weren't for me, body shape, but it was easy to return those I didn't want. Really looking forward the wearing my dress which is just the right colour for my special occasion.”

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Posted 2 months ago

“Love Dolly and Dotty, great clothes and service.”

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Posted 2 months ago

“The petticoat is lovely, with a good quality of maufacture and is exactly as described and shown on the website. Delivery was prompt with a good level of communication.”

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Posted 2 months ago

“Great company! Excellent choice and unexpected next day delivery.”

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Posted 2 months ago

“Don’t normally write reviews but the services was excellent. I ordered a size 18 which I found the fit a little to snug. I was able to return this and exchange it for the next size up, which is a better fit. Maria was very helpful and the turn around on receiving the new sized dress was quick. The dress itself is well made and looks fantastic can’t wait to wear it x”

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Posted 2 months ago

“I had to reorder this dress in a larger size and the speed of refund and reordering was incredible! Incredibly easy and convenient”

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Posted 2 months ago

“Absolutely love this dress , fits true to size , really thrilled with my purchase , quality is hard to find and this is quality I’m pleased to say”

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Posted 2 months ago

“So impressed! I bought 3 dresses. All well made, and very good quality, in great vintage inspired designs. Even the sale items were very reasonably priced. Had to return and exchange one of them for different size - customer service was excellent and Maria personally replied to all my questions. So glad I came across Dollie and Dottie. Good styles, good quality, good price. Absolutely perfect Hettie”

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Posted 2 months ago

“A lovely shop - good service and great communication.”

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Posted 2 months ago

“Absolutely love the dress I now have four. I really like these style dresses great quality and good value for money would highly recommend.”

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Posted 2 months ago

“Beautiful dresses, they fit like a glove. Just perfect and so very comfortable. Thank you Dolly and Dotty. 🥰❤️”

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Posted 2 months ago

“Great.... fast and easy .”

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Posted 2 months ago

“Absolutely love my new dress! And the service was fantastic, very quick delivery, and when I had to change the size I ordered they refunded my money really quickly 🥰”

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Posted 2 months ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews