Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“Despite the royal mails determined attempt to delay delivery due to strike action, the item eventually arrived today!! Glad to say orders are normally delivered very quickly. As always a great product in a soft touch, stretchy but quite heavy material in a sort of comforting way. Lovely colour on lovely product. Thanks to Maria for superb customer service when queried over RM delivery time.”

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Posted 3 years ago

“Perfect dress handmade. made with quality fabric. Love it. fits as described. I am wearing it to Christmas theater event. my husband loves it. Pam”

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Posted 3 years ago

“the fact the clothes actually are beautifully made with quality material..that the delivery was fair and the dress is stunning,,,better than i thought ..so many lovely comments when iwear it x”

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Posted 3 years ago

“Love love loved all my dresses and petticoats beautifully made and true to size. Thank you ??”

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Posted 3 years ago

“Prompt service. Great quality. Sizing good. Definitely can recommend.”

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Posted 3 years ago

“Absolutely love my petticoat, it’s exactly what I was looking for. Bit more expensive than what I wanted to pay…However I’m very happy to pay the price for this as the quality is Beautiful as is the product and will probably order more.”

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Posted 3 years ago

“Easy to use website. Size guide is accurate. Quick and efficient delivery. Absolutely gorgeous dress, great quality and a perfect fit. Will definitely be ordering more in the future.”

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Posted 3 years ago

“As a plus sized woman I never thought I could wear such pretty, stylish and comfortable dresses. I've ordered from Dolly and Dotty several times and everytime I was very happy with the clothes I received, quality, fit, prints - all excellent. Shipping is very fast, most orders are shipped the same day - it takes a while before the package arrives but that's because the customs procedures (EU customer here) but they always go smoothly. Just one thing ... earlier this year I noticed several new garments I liked but they were only available in sizes up to 18. Maybe the bigger ones got sold out immediately, but I don't think it's the case. If anyone from Dolly and Dotty is reading this - please make your entire line size inclusive, without exceptions. Us big girls deserve halterneck summer dresses too :)”

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Posted 3 years ago

“Dispatched and delivered quickly. All dresses fit perfectly, are beautiful and a flattering shape (Size 14). I'm ready to feel glamorous again! Would be five stars but hem is a bit uneven on one dress.”

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Posted 3 years ago

“Lovely dresses and speedy service”

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Posted 3 years ago

“Great company - delivered promptly - great designed and well fitted dress. Would recommend.”

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Posted 3 years ago

“The ordering process is so simple, and the pictures on the website are a very accurate representation of the dresses. I have got two of them in my wardrobe (and another on the way!) and I will not hesitate to recommend this company!”

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Posted 3 years ago

“Unfortunately the dress that I ordered didn’t fit, contacted seller and no quibble return of item!”

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Posted 3 years ago

“Website has a lovely range to choose from, had to message customer service about my order and they replied and sorted my query quickly. Dress arrived and fitted perfectly and good quality material. Very happy!”

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Posted 3 years ago

“The dresses arrived in good time and are beautiful. Unfortunately I have to send one back as it's too big. The other one is the same size and fits perfectly. The only reason I haven't given 5 stars is because my package did not have an invoice in it which would make returning it easier.”

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Posted 3 years ago

“Lovely dress, fits really well. Delivered very quickly got it in the Black Friday sale but would happily have paid full price, it’s so nice!”

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Posted 3 years ago

“Love this skirt so much, as always from Dolly and Dotty such a fabulous design and quality construction. And it has pockets! If it had arrived any quicker it would have been before I'd ordered it, was definitely not expecting it that soon!”

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Posted 3 years ago

“The size guide was really helpful as the dresses do come up small compared to other places (I'm a 12 and needed a 14). But it fits perfectly and is lovely quality!”

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Posted 3 years ago

“Great service keeps you informed of when your item is going to be delivered”

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Posted 3 years ago

“Lovely dress. Fast delivery. Would definitely use again.”

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Posted 3 years ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews