Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“The dress was received the next day as ordered, with the postal strikes it was worth paying the extra as I had left it late to order. The dress material feels good and the size was as expected so fits great. A good length as well just below the knee. All in all pleased with the dress.”

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Posted 3 years ago

“Beautiful dress and such quick delivery, very happy !”

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Posted 3 years ago

“Dress is lovely. Good quality and fits well. Super fast delivery was a bonus. Would definitely buy from them again”

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Posted 3 years ago

“48 hours after I chose a beautiful dress i was trying it on. Easy to use website with great service and great fitting clothes”

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Posted 3 years ago

“Quick delivery, good quality.....and dresses a great length! I struggle to find dresses long enough.”

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Posted 3 years ago

“Dresses were late but they fit and are stylish and we'll made .”

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Posted 3 years ago

“The dress I ordered was absolutely amazing really good size lovely material”

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Posted 3 years ago

“Reasonable prices Variety in styles Quick processing Good quality materials Xx”

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Posted 3 years ago

“Oh my goodness I love Dolly and Dotty! Their sizing is just perfect. Other brands I tend to at least have to send one dress back due to being a poor fit, but all three are just perfect for me, one I could possibly have gone down a size in which was surprising! In fact I might actually go and get another couple whilst the sale is on ??”

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Posted 3 years ago

“Easy to order and despite postal strike was quick to arrive.”

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Posted 3 years ago

“I ordered on Thursday 22nd Dec afternoon, thry were desparched from the warehouse on the Thursday night and delivered on Friday 23rd Dec!! Even with the postal strikes, that is brilliant service as they sent it DPD which would have been more cost to them.....Everything was beautifully packaged, gorgeous garments as always. One of the best companies for speedy delivery on quality goods I have ever used. Plus you get email notifications to let you know where it is in the process....Brilliant service.”

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Posted 3 years ago

“Great! Beautiful, well made dress!”

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Posted 3 years ago

“Web site very good, plenty to pick from also the delivery was fast and the product was extremely good quality. Good sizing to. I will be using this site again.”

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Posted 3 years ago

“Excellent service and quality”

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Posted 3 years ago

“First of all their dresses are amazing. Fit is perfect for me UK 16/18. Customer service is bang on replying to emails and actually seem concerned. Beautiful dresses, fantastic service. Thank you”

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Posted 3 years ago

“Amazing customer service”

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Posted 3 years ago

“I ordered my dress and payed for next day delivery and got it. And I love my new dress and it fits lovely definitely going to buy anyone next year .”

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Posted 3 years ago

“Quick delivery, nice quality”

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Posted 3 years ago

“I received my dress yesterday and I love it so much. Its exactly what I was looking for and I will definitely order from you again in the future. Many thanks”

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Posted 3 years ago

“I have had quite a few dresses from dolly and dotty , there always true to size and great quality, plus arrive promptly”

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Posted 3 years ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews