Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“great service - so prompt and efficient AND love the skirt!”

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Posted 2 years ago

“very happy with my new dress, easy to order and, i tracked it, was ready for despatch within 2 hours of ordering and got it and i love it”

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Posted 2 years ago

“Arrived speedily, great fit and thematically of the dress so nice”

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Posted 2 years ago

“Ordered a couple of times, clothes great, fast service, thanks!”

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Posted 2 years ago

“So many lovely dresses to choose from. Very quick delivery and dresses very good price. Would recommend this website to anyone.”

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Posted 2 years ago

“Such a pretty dresses (with pockets)! Fits like a dream. Very quick dispatch and delivery. I will definitely buy from Dolly and Dotty again.”

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Posted 2 years ago

“Well packaged, super fast delivery.”

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Posted 2 years ago

“Lots of choice and easy to use website. Fast delivery and lovely quality item.”

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Posted 2 years ago

“This shop is fabulous, dresses arrived well packaged and always quicker than I need them to be. I have been buying their dresses now for 4 years. I still have all my dresses ever bought,they last when you look after them. I am disabled so sat a lot, and I always get compliments when worn.”

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Posted 2 years ago

“The company displayed excellent communications from the start This was my first order to them They confirmed order and it was easy to track progress of my order. I was informed of when the order was despatched and time and date of delivery On receiving the order a part was not completely right for me so I emailed them on how to return and have received instructions on what to do very promptly. Excellent customer service and the quality of the items received is superb Very happy with my experience so far”

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Posted 2 years ago

“I received these quickly and they fit”

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Posted 2 years ago

“Great service. Received my order quickly after ordering. The dress and petticoat are gorgeous and great quality.”

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Posted 2 years ago

“my order came very quickly, was also packaged well. I would use this company again.”

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Posted 2 years ago

“Excellent quality. Good fit with the dress I ordered. Went for my actual dress size rather than the guidelines. Quick delivery and the option to pay in installments. Was lucky and offered a bonus 15% off. Would highly recommend.”

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Posted 2 years ago

“This is my first purchase. I love my dress, perfect fit, lovely high quality material and it has pockets. Several emails to update me about delivery which was fast. Will definitely order again”

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Posted 2 years ago

“Really good prices and speedy delivery! The products are also very good quality! Very pleased :)”

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Posted 2 years ago

“Easy to order Delivery super quick”

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Posted 2 years ago

“I've bought clothes from Dolly and Dotty before and have always had brilloant service. The clothes are a great fit and good quality. I'll definatly be back for more.”

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Posted 2 years ago

“Great customer service ?? lovely dresses well made . Constructive criticism is please put weight of material on description. Some are so beautiful but heavy , love this company as soon as you e mail they are so prompt to reply ??”

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Posted 2 years ago

“I pre ordered 2 dresses .. The panda ?? one and the owl ?? one. I was kept up to date on my order, and they came on time and in secure packaging. The dresses we're absolutely stunning and a great fit. Highly recommend??????”

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Posted 2 years ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews