Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“Great service sizes are true to size would definitely become a regular customer”

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Posted 2 years ago

“Great designs”

Dolly and Dotty 5 star review on 24th May 2023

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Posted 2 years ago

“Easy to order, arrived promptly and in time for the event.”

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Posted 2 years ago

“A beautiful dress that drapes perfectly. Going to try it out with my red puffy underskirt for a wedding.”

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Posted 2 years ago

“I've bought a few dresses, petticoats and tops from Dolly and dotty and have been very impressed with all their clothes, very good quality and great designs”

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Posted 2 years ago

“Sizing poor. I'm size 10. I ordered a 12 to be on the safe side. The dress is too small! Very disappointed. Fabric and manufacture good. But I now have a lovely dress than I can't wear.”

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Posted 2 years ago

Thank you for your review. We’re very sorry to hear that the sizing didn’t meet your expectations, especially as you ordered a larger size to be safe. We completely understand how disappointing this must be. We’re pleased to hear that you liked the fabric and workmanship, and we truly appreciate you taking the time to share your experience. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 1 week ago

“Amazing dresses at amazing prices. Good communication with staff”

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Posted 2 years ago

“Lovely quality dresses, really good service.”

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Posted 2 years ago

“Love the dress . It fits so well and with the lightweight lining it’s perfect for the summer”

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Posted 2 years ago

“Delivery was ok but the parcel contained no invoice and no instructions on how to return the items. Had to look up on the web site so a bit awkward”

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Posted 2 years ago

Dear Diane, Thank you for your feedback. We’re pleased to hear that your delivery arrived without issue, but we’re sorry for the inconvenience caused by the lack of an invoice and return instructions in your parcel. We understand how this could be awkward, and we appreciate you taking the time to look this up on our website. Your comments are valuable to us and will be shared with our team as we continue to review and improve our processes. Kind regards, The Dolly and Dotty Team

Posted 1 week ago

“Great range of fun prints. I was very impressed with the customer service as I messed up my order and it was very quickly rectified.”

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Posted 2 years ago

“Treasures! Design concept and its delivery both amazing.”

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Posted 2 years ago

“Fabulous dress, great quality and service.”

Dolly and Dotty 5 star review on 16th May 2023

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Posted 2 years ago

“Great dresses and petticoats and the prints are such fun. Quick delivery of in-stock items. Dresses are accurate to their size guide. The fabrics are dense and strong with stretch, not see-through at all, and they don't highlight lumps and bumps. Super comfortable to wear, Dolly and Dotty's dresses don't crease, and because of the stretch, I can reach back to do up (and undo) the zips without assistance. I love that the dresses also have pockets and it is genius that they post out the fluffy petticoats in a vacuum-sealed bag, reducing the amount of overall packaging. I would wholeheartedly recommend them to anyone who is looking for a good quality fun dress with a flattering fit.”

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Posted 2 years ago

“Beautiful selection of dresses. The quality of the dress I received was amazing”

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Posted 2 years ago

“Hi, I just love this website divine dresses fab designs and great quality. I would if I could buy a new dress every month however the bank manager he say no!. Love my Penelope 50's Rockabilly black and red dress with pockets love pockets don't you lol Thanks Dolly & Dotty. See you soon........Claire”

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Posted 2 years ago

“Great company to deal with. Very quick customer service answers and the sizing is spot on 😊”

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Posted 2 years ago

“Excellent customer service!”

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Posted 2 years ago

“Brilliant quality and feel of both items. Delivered in just a couple of days. Fit is great and if anything the petticoat is over generous. Will definitely be purchasing again.”

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Posted 2 years ago

“No problems”

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Posted 2 years ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews