Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“The dress came within the specified order time and returning it was pretty easy (refund pending). Ordering online was pretty easy and all the information I needed was clear.”

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Posted 2 years ago

“The dress was very well made and the library books and owls were quite appealing. Unfortunately I was between sizes and ordered the larger size since it was fitted, but it is too big to look right. The smaller size was out of stock so I am stuck having the dress altered to fit if I want to keep it and have it fit well. I will order again, but go with a smaller size.”

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Posted 2 years ago

“Gorgeous dress..fetched quite a few compliments. Please make it in more colours ❤️”

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Posted 2 years ago

“I forgot how good Dolly and Dotty was! Fast delivery and quality clothes, beautiful and well-fitting!”

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Posted 2 years ago

“Stunning dress i cant wait to wear it. Great service from this company. I will shop here again”

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Posted 2 years ago

“Very easy to order and goods delivered quickly and we’ll packaged.”

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Posted 2 years ago

“Great service.. great communication…Maria was a star… I had a small problem as I purchased a size to big, I mailed & Maria she kept me up to speed on what I needed to do & it was sorted in no time. I have since re-ordered a smaller size.”

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Posted 2 years ago

“Fantastic,fast service. Highly recommend.”

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Posted 2 years ago

“Nice styles of dresses, in nice material. However, some of the dresses don't appear to have been finished well. eg. one of the dresses I bought had a button loop too small for the button to go through! And there seems to be a bit of a gap in the front across the chest, which could be easily sorted but hasn't been. However, on the whole, the sizes seem right.”

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Posted 2 years ago

“Great service dress arrived very quickly”

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Posted 2 years ago

“Both dresses I purchased are fabulous. Everytime I wear one of your dresses O get compliments and make sure that your name is mentioned.”

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Posted 2 years ago

“This is dress number 8 and the black and white is definitely a favourite.I do much prefer the cotton to the polyester so don't forget to check the description.”

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Posted 2 years ago

“Dresses are amazing”

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Posted 2 years ago

“Easy shopping experience, great delivery, love this shop”

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Posted 2 years ago

“Reliable company with very quick delivery. Every dress ive ordered has been excellent quality”

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Posted 2 years ago

“Well packaged. Good, prompt service too.”

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Posted 2 years ago

“I placed my order and it was quick to be received. It arrived on 10th of the month and one dress returned 5 days later due to a weekend. It is now 15 days later since the return and am still waiting any correspondence of any refund being processed. This is why I have given 3 stars as I don't even know they have received the item. Let alone my refund is being processed. The items themselves were excellent quality and really liked just wasn't the wasn't right size. If it comes back in the size required and I have my refund I will reorder. Perhaps some improvement could be made on returns process and earn a 5 star rating.”

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Posted 2 years ago

Dear Glenys, Thank you for taking the time to share your experience. We’re delighted to hear that you were happy with the quality of your items, and we completely understand your disappointment regarding the delay in your refund. We sincerely apologise for any inconvenience caused and appreciate you bringing this to our attention. To ensure your refund is processed as quickly as possible, please contact our support team at sales@dollyanddotty.co.uk with your order details. They will be happy to check the status and assist you further. Your feedback about our returns process is very valuable and will be shared with our team to help us improve for the future. We hope to resolve this promptly so you can reorder with confidence. Kind regards, The Dolly and Dotty Team

Posted 1 week ago

“Bought the dresses for myself & sister to attend a 50’s themed party.The dresses are good quality & look lovely on.”

Dolly and Dotty 5 star review on 29th May 2023

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Posted 2 years ago

You look amazing ladies! Would you mind we share this picture with our fans on Facebook? 😍

Posted 2 years ago

“Absolutely love the dresses, really fun and unique, I did have to return my items because of sizing,not too sure which size as I’ve put on weight. But I will be looking once I figure my size and shape, if you love quality and to look different then these clothes are for you”

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Posted 2 years ago

“Lovely dress , good quality and speedy dispatch and delivery. I will definitely order from Dolly and Dotty again !”

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Posted 2 years ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews