Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“Lovely vintage dresses , lots of choices.”

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Posted 2 years ago

“Great service and quality.”

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Posted 2 years ago

“I love the Dresses. They fit beautifully and look amazing when I'm wearing them. I've bought 3 dresses now. I also have a skirt which I wore for the first time yesterday. All the designs are unique and quirky just like me. I'll definitely be buying more in the future”

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Posted 2 years ago

“Found Dolly and Dotty last year whilst looking for a dress to wear to attend a wedding. Usually sceptical about ordering dresses online as worried about sizing, however could not have been more pleased when my first purchase, a Darlene dress arrived. True to size, ordered my usual size. Was delighted with the quality and the fit is so flattering. I now have a growing collection of dresses including Lily, Darlene, Annie and Poppy styles. Beautiful, well made, flattering dresses, hard to choose a favourite. Speedy delivery too.”

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Posted 2 years ago

“Love the clothes, happy to pay customs charges to buy them!”

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Posted 2 years ago

“Service was great, with plenty of styles and colours to choose from, I fell in love with the blue poker dot dress, I tried it on and it fits with a zip at the side for easy access, the dress is for a 50s themed party in August and I am so excited to wear it.”

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Posted 2 years ago

“Stunning fully lined dress and a beautiful fit. This dress makes me feel like a movie star it's so elegant. Customer Service was exceptional too”

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Posted 2 years ago

“Well made beautiful dress. Fitted well and made me feel great. Thank you”

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Posted 2 years ago

“I’m am so happy with my new dresses! 😍love the fabric, the fit! I live in canada and it ships fast! I will order again”

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Posted 2 years ago

“Excellent service and communication and the dress fit perfectly. Will be a regular.”

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Posted 2 years ago

“Nice quirky dresses, quick delivery good communication”

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Posted 2 years ago

“I have had many dresses from Dolly and Dotty their dresses are alway well made and comfortable to wear”

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Posted 2 years ago

“This dress fit great and looked really lovely when I wore it a few woman asked me where I bought it. I did say where I had got it and how well made and comfortable it is thank you so much Bridget Summers”

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Posted 2 years ago

“I have never purchased from Dolly & Dotty before although I had heard of them. I can say I found their website easy to use, and the payment page easy to follow. The delivery was quick ( I live in the highlands, and delivery always seems to take longer even though its mainland Scotland) The items I purchased are as described, and I am extremely happy with the quality of each item and the sizing. I will order with Dolly & Dotty again.”

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Posted 2 years ago

“From ordering to delivery was so quick and easy. The dress is for a birthday present and I know she will love it. It is such a lovely fabric and the colours are so vivid. So pleased with the all round experience. Will definitely recommend.”

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Posted 2 years ago

“Excellent service as always 😁”

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Posted 2 years ago

“As a plus size person it's incredibly difficult to find vintage pieces that fit me but Dolly&Dotty make pieces that are just what I'm looking for and in realistic sizes!”

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Posted 2 years ago

“I have just bought 3 dresses from you in the last few weeks and love all of them and get complimented on them all. I am 62 so they aren't just for younger girls.”

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Posted 2 years ago

“Excellent service! Excellent quality! Beautiful dresses! Well made and simply the best!”

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Posted 2 years ago

“I am torn - I love some of the dresses but I have placed two orders in recent months, had to return an item from each order and have had to chase for a refund both times which is really disappointing. Really puts me off ordering again.”

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Posted 2 years ago

Hello Fiona, We sincerely apologise for the delay in processing your refunds. We have been short-staffed recently, which affected our ability to resolve this promptly. We value your feedback and are taking steps to improve our processes. We understand your disappointment, and we are so sorry for any negative impression caused. Your satisfaction is important to us, and we hope you'll give us another chance to make it right. If you have any further concerns, please reach out to us directly. We appreciate your understanding and apologize for any inconvenience caused. Sincerely, Your Dolly&Dotty Team

Posted 2 years ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews