Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.79

4.8 Rating 1,603 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,603 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“1st time I've bought from Dolly and Dotty and will definitely buy from again. Beautiful dresses and fast delivery at good prices”

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Posted 1 year ago

“This brand always runs large so size down, nice soft material. Overseas delivery very slow but arrives eventually.”

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Posted 1 year ago

“This was my first purchase from Dolly and Dotty, and as can be expected I was a little nervous about purchasing online from a company, especially as I couldn't try the garment on. Well. The size guide was spot on, I'm a tall person with boobs so it's hard to get a good fit - I was recommended a 16. The dress was a perfect fit and I am absolutely delighted.”

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Posted 1 year ago

“Gorgeous print on a dress that fits like a glove. Already had admiring comments and a colleague immediately browsing the website 😊. Can we please have some cotton dresses for summer in tne same style?”

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Posted 1 year ago

“As always a beautiful dress, brilliant fit. I ordered wrong and it was all sorted so quickly and I was very impressed with the service I got. Gold stars 🌟”

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Posted 1 year ago

“Love it dress and petticoat. Lovely fit order my size and fits perfect.”

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Posted 1 year ago

“Les jolies robes commandées sont arrivées rapidement. Beaucoup de choix de robes en coton. Je commanderai encore. Le site propose beaucoup de robes 95% coton. Dolly and Dotty propose des robes pour enfant identiques aux robes femmes mais ils sont souvent en rupture de stock (dommage) PS : petit bémol car il faut prévoir de payer des frais de douane lorsqu'on habite en france”

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Posted 1 year ago

“There was a shipping issue which meant that the delivery was delayed by quite awhile, however Dolly and Dotty were very supportive and very helpful with continued updates. I can't fault their customer services at all. When the product arrived, it was absolutely beautiful, the dress is amazing, the fit is perfect, it's very well-made and the material is beautiful. I will definitely be ordering from Dolly and Dotty again.”

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Posted 1 year ago

“Sadly I've sent the hedgehog dress back as it was a poor fit. Usually, your sizes are great”

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Posted 1 year ago

Dear Sylvia, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 1 year ago

“Service was good, but the dress went down with quality. Paid the same price for dress and delivery (like...what?). But it would be okay, if the dress would be okay.”

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Posted 1 year ago

Dear Anna, We're truly sorry to hear about your recent disappointment with the fabric quality of the dress you purchased. Our fabric selection can indeed vary between designs, resulting in different thicknesses and textures. We genuinely apologize that the material of this particular design didn't meet your expectations, especially after your positive experiences with our previous dresses. Your feedback regarding the fit and fabric is crucial to us, and we'll strive to ensure consistent quality across all our designs. We also sent you an email and we're just waiting for your response so we can resolve this issue accordingly and in a timely manner. We value your loyalty and support towards Dolly and Dotty. If there's anything we can assist you with or if you have any further feedback, please feel free to reach out. Your satisfaction means a lot to us. Warm regards, Your Dolly and Dotty Team

Posted 1 year ago

“Efficient service. Super happy x”

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Posted 1 year ago

“Shipped super fast, no hassle”

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Posted 1 year ago

“Prompt delivery and perfect fit for my daughter. She can’t wait to wear the dress to her Spring Ball. Theme this year is the film ‘Grease’.”

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Posted 1 year ago

“Really good quality clothing and fast delivery. I ordered 2 dresses to try, initially with the intention of wearing once for a 50s party i was attending. Both dresses were gorgeous and I fell in love with both of them. I decided to only keep one as they are a little on the high end with price, but the dress i kept, i will wear time and time again. I wore it for the first time today and everone commented how beautiful it was. I will definitely purchase from Dolly and Dotty again.”

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Posted 1 year ago

“I adore this dress! A Perfect fit and it's got highland cows on! What's not to love!? I literally cannot wait to wear it to the wedding (admiting that about any dress is a miracle) Thank you so so much 😍”

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Posted 1 year ago

“Easy ordering, quick delivery, packed carefully”

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Posted 1 year ago

“LIKE! Thanks for The dress!”

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Posted 1 year ago

“Absolutely loved this dress usuall great quality and perfect fit I road 62MLS in it on my 1942 bike for a charity ride in London it was so comfortable”

Dolly and Dotty 5 star review on 6th May 2024

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Posted 1 year ago

“Quick. Everything ordered arrived.”

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Posted 1 year ago

“This was my first purchase from Dolly and Dotty. I’m going to my first retro event and I wanted a dress that looks nice but that is also comfortable. I cannot believe the choice of dresses on offer! The dress arrived very quickly. I will definitely be purchasing from Dolly and Dotty again.”

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,603 reviews