Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.79

4.8 Rating 1,590 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,590 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 6th May 2025

153

Anonymous

Anonymous // 01/01/2019

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“Lovely website, easy to navigate, my new dress 👗 is fabulous, the print and material are very good quality.”

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Posted 3 months ago

“Beautiful swing dresses 👗 that are perfect for dancing in”

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Posted 3 months ago

“OMG! I wish I'd found this shop before! I now have 5 jumpsuits and 7 dresses - all bought this year. Beautiful styles, well made, with really funky materials / patterns. Can't wait to buy more :)”

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Posted 3 months ago

“Amazing customer service when I messed up on my order of a petticoat. A misunderstanding on my behalf I was sent two petticoats in different sizes despite only having only paid for one and this was instigated by Dolly and Dotty and came as a welcome surprise by me. I returned the one that didn’t fit me and now have the correct size to wear to the 50s party. Well done Dolly and Dotty”

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Posted 3 months ago

“Dolly And Dotty and above and beyond for me. As I needed it for a certain date it was sent to me ASAP after I got in touch, I was very impressed with the personal service.”

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Posted 3 months ago

“Beautiful, but although it says to upsize...I would upsize twice over your normal clothes I.e if you are a 14 go for and 18. as it is a VERY VERY tight fit to a standard dress size. However would def buy from here again, stunning clothes!”

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Posted 3 months ago

Dear Theresa, Thank you for your feedback! We're so pleased to hear that you love our dresses and would buy from us again, that truly means a lot! Our dresses are designed to be true to size according to the measurements on our size chart, so we always recommend checking the dress measurements rather than going by standard clothing sizes. Sizing can vary between brands, and we want to ensure you get the perfect fit. If you ever need any help with sizing or finding the best style for you, we’d be happy to assist! Best wishes, Dolly and Dotty

Posted 3 months ago

“Amazing selection of quality dresses and garments. Colour options are very good, along with sizes. Great website and customer service especially Maria who was very helpful abd understanding.”

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Posted 3 months ago

“Fast shipping, easy ordering process. Absolutely beautiful dresses, fit, feel and beautiful prints, I will definitely be ordering again from you, thank you 😍”

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Posted 3 months ago

“Nice Dress good Fabric But Quite Long For Me And Bit Loose Round Bust Area. Hopefully Can Were Pin At the Front. And Better if You Did Some Shorter Dresses.”

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Posted 3 months ago

Dear Julie, Thank you so much for your feedback! We're delighted to hear that you love the fabric and design of the dress. If the length and fit aren't quite right, a little pin at the front is a great idea for adjustments! We truly appreciate your suggestion about shorter dresses, it's always wonderful to hear what our lovely customers would like to see more of. We'll be sure to pass your feedback on to our team. Thank you for choosing us! ✨💕 Best regards, Dolly and Dotty

Posted 3 months ago

“Thank you so much for my items , the material is lovely and cool (as in cold cool) I shall be wearing them when the weather gets warmer”

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Posted 3 months ago

“This dress like the 14 or more (lol) that I have now is absolutely beautiful my husband says it is one of the most beautiful dresses that I have but I would still love either a navy blue and black dotted one or a cobalt blue and black dotted dress but I love them all and full circle dresses are definitely the best thank you for giving me the confidence that makes me feel beautiful also my birthday is the 28/02 so will be feeling great in one of your lovely dresses. Thanks again Lynne.”

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Posted 3 months ago

“Dress was sent promptly. There was a hold up at customs but it arrived within two weeks.”

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Posted 3 months ago

“Fantastic”

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Posted 3 months ago

“Always arrive on time and very professional and helpful. I’ll be using Dolly and Dotty again”

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Posted 3 months ago

“Just brilliant, bought the dinosaur jumpsuit for my daughter (in her 40s) and she absolutely loves it”

Dolly and Dotty 5 star review on 1st February 2025

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Posted 3 months ago

“I ordered dress rhat was on sale forvmy staff night out- and im overvtge moon. Its a beautiful dress, well made, lovely material- very happy. Would definitely use Dolly and Dotty again! Thankyou 👍”

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Posted 3 months ago

“Wow, what can I say... I absolutely adore this dress!! I had an issue with the size: it came up too large but the customer service team couldn't have been better! Plus it has pockets!!!”

Dolly and Dotty 5 star review on 31st January 2025

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Posted 3 months ago

“This petticoat was £15 cheaper than another one I was considering and it’s absolutely lovely. It’s a perfect addition to my dress. It arrived really promptly too.”

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Posted 3 months ago

“I'm very happy with my latest (and 4th) Dolly and Dotty purchase. Having it shipped to Australia was expensive and delivery took a long time but even so, I have done it several times and will likely do it again. Why? Well, the quality of the dress is beyond my initial expectation - the fabric and workmanship is robust, the fit is perfect and the overall visuall appeal is delightful. I have had positive comments each time I have been out in my Dolly & Dotty attire.”

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Posted 3 months ago

“I loved the dress, but the fact I have to pay for a return, if I needed to return, when I've already paid for the delivery. Will prevent me from ever ordering again.”

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Posted 3 months ago

Dear Sarah, Thank you for your feedback. We’re truly sorry that our returns policy has put you off ordering again. While we don’t offer free returns or exchanges, we do provide free shipping on orders over £75, and we often have big sales that keep our prices as competitive as possible. Unfortunately, this means we’re unable to cover the cost of returns in most cases. However, rest assured that if there is ever a mistake on our part, such as receiving the wrong item or a faulty product, we will, of course, cover the cost of the return or exchange. If you’re ever unsure about sizing or materials, we’d be more than happy to help you find the perfect fit before you place an order. Please don’t hesitate to reach out, we’d love to assist you! Best wishes, Dolly and Dotty

Posted 3 months ago

Dolly and Dotty is rated 4.8 based on 1,590 reviews