Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“Beautiful dress fitted exactly. Lovely colours and very nice material”

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Posted 1 year ago

“I love these dresses. They are so elegant and beautiful.”

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Posted 1 year ago

“The bags were just what I expected, quirky, well made and an ideal size. Love the dresses, recently bought the sailboat print dress, true to size as always, beautiful.”

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Posted 1 year ago

“First time i was buying from Dolly & Dotty, will def order more dresses!”

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Posted 1 year ago

“I'm so please with my purchase”

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Posted 1 year ago

“Sadly I am having to return the dresses, on one dress the zip at the neckline does not line up properly and the zip at the neckline of the other hasn’t been finished correctly. I love the styles, but think the workmanship could be improved. I am away from home so cannot review the returns procedure.”

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Posted 1 year ago

Dear Chrissie, We're sorry to hear about the issues with your dresses and understand how disappointing this must be. We appreciate your feedback and take your concerns about the workmanship seriously. We've sent you an email to assist you with the returns process. Please check your inbox for further instructions on how to proceed. Thank you for bringing this to our attention, and we look forward to resolving this matter for you. Best regards, Dolly and Dotty

Posted 1 year ago

“I ordered my chosen dress for a celebration in August so not had the pleasure to wear it for long 😁 however have to say so well made, the fabric is soft and flowing. When I tried it on I was delighted normally there's imperfections in sizes and I'm not normally 100% . This is the 1st time I've used Dolly and Dotty and will look there first for what I need thank you 🙏”

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Posted 1 year ago

“Love love love my dresses, they have pockets, they have beautiful prints and they fit very nicely :)”

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Posted 1 year ago

“Absolutely love mini beasts n bugs 🐞 so absolutely love this dress and the mint green 🪲”

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Posted 1 year ago

“Okay it may fit but bit tight on the back sorry if it's a disappointing review. It's tight”

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Posted 1 year ago

“Beautiful quality and fit.”

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Posted 1 year ago

“The strawberry dress is a very heavy stretchy fabric, especially for a summery looking style. I’ve returned it , 2 weeks ago but haven’t yet had a refund”

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Posted 1 year ago

Dear Jill, We sincerely apologise for the inconvenience caused by the dress that didn't meet your expectations. We've already processed the refund for the returned dress, and it should be reflected in your account shortly. If there are any further concerns or need assistance, please don't hesitate to contact us. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Your Dolly and Dotty Team

Posted 1 year ago

“A very pretty wearable dress, it is ideal for the 1940's D Day celebrations that I will be singing at and will be a useful summer dress afterwards 😀”

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Posted 1 year ago

“Dress is great quality and a good fit. I bought this for my daughter for ger school prom, dress and petticoat- she is very pleased and can't wait to wear it. She doesn't normally wear dresses but was attracted to the quirkiness of this mint green duck dress. We measured her using the size chart and ordered size 10 and is perfect fit.”

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Posted 1 year ago

“Sent first one back and ordered another size smaller”

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Posted 1 year ago

“Fantastic, communication was great, well above any and beyond, would happily buy again from you with no worries”

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Posted 1 year ago

“Lovely dress, true to size and very well made. Delivery was quick and arrived perfect. Thank you.”

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Posted 1 year ago

“Quick delivery and service”

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Posted 1 year ago

“The Billie dresses have become part of my staple wardrobe. Reliable, flattering and practical.”

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Posted 1 year ago

“Great service from Dolly Dotty . My dress arrived very quickly and well packaged . I did have to return it because it was too big . But they refunded me with no quibble. I do recommend these guys and i'll defo but from then again”

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews