Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“The dress I ordered was too big! I have returned it, & do definitely intend to purchase again when I get my refund. Beautiful fabric, great design & style.”

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Posted 1 year ago

“Lovely and comfortable”

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Posted 1 year ago

“What a beautiful dress I can't wait to wear it on my cruise 😍”

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Posted 1 year ago

“I've been a Dolly and Dotty browser for ages as I like to try on dresses before I buy them however I wish I'd started shopping with D&D long ago. The order process is really easy (even for a technophobe like me). I was informed about my order status from start to finish. So happy with the whole process. My dress is amazing. Outstanding quality and packaging. Also the delivery was a lot quicker than I expected. 10/10.”

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Posted 1 year ago

“I was very impressed with the customer service, and the quality of the dress and petticoat I bought was excellent. Both are very well made and in authentic 1950’s style. The cost was also very reasonable. I bought the items for a themed party, but will definitely wear the dress again.”

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Posted 1 year ago

“Fabulous quality dress, am looking forward to wearing it to a wedding👍😻”

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Posted 1 year ago

“Dolly & Dotty have the Best range of prints, and the most comfortable dresses ever- with pockets! I love the size inclusivity too.”

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Posted 1 year ago

“1st time I've bought from Dolly and Dotty and will definitely buy from again. Beautiful dresses and fast delivery at good prices”

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Posted 1 year ago

“This brand always runs large so size down, nice soft material. Overseas delivery very slow but arrives eventually.”

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Posted 1 year ago

“This was my first purchase from Dolly and Dotty, and as can be expected I was a little nervous about purchasing online from a company, especially as I couldn't try the garment on. Well. The size guide was spot on, I'm a tall person with boobs so it's hard to get a good fit - I was recommended a 16. The dress was a perfect fit and I am absolutely delighted.”

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Posted 1 year ago

“Gorgeous print on a dress that fits like a glove. Already had admiring comments and a colleague immediately browsing the website 😊. Can we please have some cotton dresses for summer in tne same style?”

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Posted 1 year ago

“As always a beautiful dress, brilliant fit. I ordered wrong and it was all sorted so quickly and I was very impressed with the service I got. Gold stars 🌟”

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Posted 1 year ago

“Love it dress and petticoat. Lovely fit order my size and fits perfect.”

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Posted 1 year ago

“Les jolies robes commandées sont arrivées rapidement. Beaucoup de choix de robes en coton. Je commanderai encore. Le site propose beaucoup de robes 95% coton. Dolly and Dotty propose des robes pour enfant identiques aux robes femmes mais ils sont souvent en rupture de stock (dommage) PS : petit bémol car il faut prévoir de payer des frais de douane lorsqu'on habite en france”

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Posted 1 year ago

“There was a shipping issue which meant that the delivery was delayed by quite awhile, however Dolly and Dotty were very supportive and very helpful with continued updates. I can't fault their customer services at all. When the product arrived, it was absolutely beautiful, the dress is amazing, the fit is perfect, it's very well-made and the material is beautiful. I will definitely be ordering from Dolly and Dotty again.”

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Posted 1 year ago

“Sadly I've sent the hedgehog dress back as it was a poor fit. Usually, your sizes are great”

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Posted 1 year ago

Dear Sylvia, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 1 year ago

“Service was good, but the dress went down with quality. Paid the same price for dress and delivery (like...what?). But it would be okay, if the dress would be okay.”

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Posted 1 year ago

Dear Anna, We're truly sorry to hear about your recent disappointment with the fabric quality of the dress you purchased. Our fabric selection can indeed vary between designs, resulting in different thicknesses and textures. We genuinely apologize that the material of this particular design didn't meet your expectations, especially after your positive experiences with our previous dresses. Your feedback regarding the fit and fabric is crucial to us, and we'll strive to ensure consistent quality across all our designs. We also sent you an email and we're just waiting for your response so we can resolve this issue accordingly and in a timely manner. We value your loyalty and support towards Dolly and Dotty. If there's anything we can assist you with or if you have any further feedback, please feel free to reach out. Your satisfaction means a lot to us. Warm regards, Your Dolly and Dotty Team

Posted 1 year ago

“Efficient service. Super happy x”

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Posted 1 year ago

“Shipped super fast, no hassle”

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Posted 1 year ago

“Prompt delivery and perfect fit for my daughter. She can’t wait to wear the dress to her Spring Ball. Theme this year is the film ‘Grease’.”

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews