Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“Love the dresses from dolly & dotty have quite a few of them the latest is the grace purple rose beautiful dress I’m only 4ft 9in dress size 6/8 ordered size 8 it’s a perfect fit good quality excellent service will definitely be ordering more would highly recommended this company”

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Posted 1 year ago

“Beautiful product and fair price. Qick dispatch and transparent tracking of parcel.”

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Posted 1 year ago

“Love the dress, Beautiful fit and quality. Great service , quick delivery”

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Posted 1 year ago

“A fabulous range to choose from. Great styles & colours.”

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Posted 1 year ago

“Once again great service and super quick delivery all the way to Australia :)”

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Posted 1 year ago

“I purchased 4 dresses. Initially was disappointed with material quality but once I wore them was pleasantly surprised at how they sat and hung and felt nice. Once washed and they felt even nicer. Beautiful designs and got many compliments on them too. 10 out of 10. Happy Lady loving my dresses.”

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Posted 1 year ago

“Omg I love this company! Easy to order - true to size! Excellent customer service and easy return and refund when needed!”

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Posted 1 year ago

“This is my third order from Dolly and Dotty and yet another beautiful item. Delivery is quick, I had to previously return an item and this was handled really well. The clothes are well made, comfortable and look great. I look forward to ordering more items!”

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Posted 1 year ago

“I have a few Dolly and Dotty dresses in different styles. They are really well made, great quality, and fabulous prints. The order process is really easy, the orders are sent very quickly- great customer service.”

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Posted 1 year ago

“The colour wasn't as expected as said burgandy but was more purple .”

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Posted 1 year ago

Dear Deborah, Thank you for sharing your experience, and we're genuinely sorry that the colour of the dress didn't meet your expectations. We understand how crucial it is for the product to match the visuals accurately. Our sincere apologies for any inconvenience caused. We'll certainly raise this concern to our design and photography teams to ensure we address any potential variations due to lighting in our photoshoots. Your feedback is incredibly valuable in helping us improve our product representation. The dress you purchased was a combination of burgundy, black and dark blue lines hence it looked purple because it was red, black and blue tartan, the combination of red and blue is purple. Should you have any further questions or need assistance in the future, please don't hesitate to contact us. We appreciate your support and understanding. Warm regards, Your Dolly and Dotty Team

Posted 1 year ago

“It's such a gorgeous print”

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Posted 1 year ago

“Very happy, sizing was perfect, order arrived promptly and the quality was perfect Will definitely order again in the future”

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Posted 1 year ago

“This was my first purchace from Dolly and Dotty. A seamless experience, from navigating the website, plceing and order and the great communication regaarding the status of my order. When it arived i could not wit to try it on. A super fit, looks great on and i feel fabulous in it. I would totaly recommend buying from them and will be looking for something new soon.”

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Posted 1 year ago

“Love them both & they fit perfectly. Fast delivery. Great place to shop”

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Posted 1 year ago

“Great dresses, lovely designs, excellent customer service”

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Posted 1 year ago

“I've bought a few styles of dresses from Dolly and Dotty in the past and they have always been very pretty.. They look gorgeous on, and are incredibly feminine.. They make me feel so good and always attract admiring glances.. All dresses should be like these.. They're also really flattering for a curvy gal, such as me.. I usually sit at a size up from my regular size, which gives me a wonderful comfortable fit... Have and always will recommend these remarkably beautiful dresses.. T xx”

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Posted 1 year ago

“I ordered a wrap dress with a really pretty and unique tattoo print design. It fits really nicely as it has the internal strings to secure the front (I am not blessed in the chest so definitely needed these for coverage). Love that is has pockets! Can't wait to get another design (my fiance has requested the pastel dinosaurs be next).”

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Posted 1 year ago

“Wonderfull online store that has a great selection of dresses to skirts and tops. They have a great selection of Their Amanda Dresses!! Fast Shipping and I didn’t half to pay extra from living in the US.”

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Posted 1 year ago

“The material of the dress was horrible, felt like plastic, and the pattern match on the stitching was awful. Returned the item. So hoping they acknowledge this soon, and process the refund ASAP.”

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Posted 1 year ago

Dear Naomi, We're truly sorry to hear about your recent disappointment with the fabric quality of the dress you purchased. Our fabric selection can indeed vary between designs, resulting in different thicknesses and textures. We genuinely apologise that the material of this particular design didn't meet your expectations. Your feedback regarding the fit and fabric is crucial to us, and we'll strive to ensure consistent quality across all our designs. We value your loyalty and support towards Dolly and Dotty. If there's anything we can assist you with or if you have any further feedback, please feel free to reach out. Your satisfaction means a lot to us. Warm regards, Your Dolly and Dotty Team

Posted 1 year ago

“Ordered both the 14 and the 12 - one was slightly too big so will be sending it back - but that’s not an issue at all - it’s what you get when you order online!”

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews