Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Brilliant price. Amazingly fast delivery. Lovely suit. Stretchy. Generous in size. Flattering in size 18- maybe could have purchased size 16 as size is generous. Fun fabric. No negatives.”

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Posted 7 months ago

“Speed of delivery was fantastic, The dress I purchased was lovely and fits perfectly, Will I buy more from here ... Yes I will, only complaint I have is that you should stock more petticoats!”

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Posted 7 months ago

“Brilliant, I exactly as described, good quality cloth and quick delivery.”

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Posted 7 months ago

“Superb service, and customer service... had to return one dress . It was quick and efficient”

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Posted 7 months ago

“Amazing quality, forgiving fit. Amazing amazing amazing. Can’t wait to get another”

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Posted 7 months ago

“Quick delivery and lovely clothes. I was disappointed with the white polka dot dress as the fabric was very thin but the dress looked cute. One felt well, looked beautiful but I didn’t see that it had a weird shape under the arm pits and it didn’t suit me. One dress was even option B for my wedding. I wish there was a shop to try on the clothes as the patterns and material are lovely. I returned everything today as I married in a different dress but it is worth to check those dresses here.”

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Posted 7 months ago

“Love it it fits perfectly and the quality is very good”

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Posted 7 months ago

“Lovely dress, fits great.”

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Posted 7 months ago

“Absolutely gorgeous dress and petticoat. Bought for a 40’s event and I received so many compliments. Excellent quality and service. Thank you Dolly and Dotty because already looking for the next outfit.”

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Posted 7 months ago

“Lovely dresses, great fit, and arrived really fast!”

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Posted 7 months ago

“Quick service even with the bank holiday, dress was beautiful and size was right, would definitely order from this store again”

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Posted 7 months ago

“J love the dessert I purchased from yourselves, I am waiting to see if the hot pink Petticoat comes in and if not I will purchase the Black one, I tried the dress on and it fits like a glove I am super happy”

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Posted 7 months ago

“Such friendly personnel ! They made it so easy for me to order from The Netherlands. And I really adore my dress !”

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Posted 7 months ago

“What amazing customer service! I bought a yellow dress for a particular occasion that required a yellow theme but unfortunately, when it arrived, it was more orange and clashed badly with the rest of my outfit. Dolly & Dotty accepted my return without fuss and I received a full refund very quickly. Having bought (successfully) from them before, they were my first choice for this purchase. They remain my first choice!”

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Posted 7 months ago

“Have a few dresses now amazing Quality”

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Posted 7 months ago

“Prompt delivery. Great communication throughout. Ordered two sizes, the refund process was quick and easy.”

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Posted 7 months ago

“Ordered dress for a September wedding. Can't wait to wear it. Fits beautifully true to size. Lovely vintage style, beautiful, vibrant colours and amazing cut of dress. Very flattering and different to the usual wedding guest attire. Service was great from start to finish, great communication.”

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Posted 7 months ago

“Easy to order, good quality items and are exactly as they appear in the photographs on the website. They fit beautifully .”

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Posted 7 months ago

“Prompt service. Dress and fit as described.”

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Posted 7 months ago

“So glad that I found this company. The ordering process was easy and the delivery was faster than I was expecting. Hopefully will be buying more beautiful dresses from them!”

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Posted 7 months ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews