Done. Reviews

"Despite their claims, Done does not care whatsoever about their customer's mental health\u2014horrible customer service and communication.\r\n\r\nObviously, their \"Care Team\" comprises employees not based in the US, which I have no issues with except when it causes language barriers and an inability to carry out service effectively and efficiently.\r\n\r\nMy \"Prescriber\" cannot perform basic tasks associated with her profession. She does not care about my needs or my health. If she did, her responsiveness and communication would be reflective.\r\n\r\nI have been without my medication for weeks because of the entire Done staff's inability to follow through or stand behind their claims on their website and during the signup process."

"Despite their claims, Done does not care whatsoever about their customer's mental health\u2014horrible customer service and communication.\r\n\r\nObviously, their \"Care Team\" comprises employees not based in the US, which I have no issues with except when it causes language barriers and an inability to carry out service effectively and efficiently.\r\n\r\nMy \"Prescriber\" cannot perform basic tasks associated with her profession. She does not care about my needs or my health. If she did, her responsiveness and communication would be reflective.\r\n\r\nI have been without my medication for weeks because of the entire Done staff's inability to follow through or stand behind their claims on their website and during the signup process."

"Place is a scam. Scheduled and paid for an appointment. After being approved by the provider I was not sent a prescription to any real pharmacy. Every pharmacy that they told me was available either did not take the prescription or was closed. I do not know how a medical company doesn't keep accurate records of pharmacies on hand. Would not recommend"

"Practioner, Onyebuchi Nwosu, was incompetent. Said he ordered an EKG test, but that only came ten days after he failed to provide the prescription. I had to wait four hours for this guy to come through when stock of this medication was finally found. After this failure, the company claimed that there was no longer stock at that pharmacy as they were all out. When I called, I found something totally different. Bottom line, two weeks of waiting through their inane excuses, and I never did get me refill. I wouldn't send my dog to this company.\r\nI leave this review in the hopes that nobody else gets sucked into this black hole. There is no phone number to contact them, and it is impossible to speak with the \"practioner\" after your interview."

"This place is HORRID AND HORRIFIC. They take your money before you even see anyone and then once you get on the video with someone they have a fake background and the dr told me they can't help me for adhd and that I need to see an in person dr and then are trying to not give me my money back. How is that even possible. If you tell me you guys cannot help me for adhd even though they claim to be a adhd place then why would you take my money? Just a strange strange place. And when they call you on the caller ID comes up as scam likely and then when you try to call it back it just hangs up immediately. Place is a scam. Shame on me for believing"

"the provider canceled the appointment and Done doesn't want to refund me so I have paid for nothing like i just gave them money and I got no help."

"Horrible experience with doctors that NEVER RESPOND! This place is total garbage. They are just trying to take your money and don\u2019t care about their patients. This love needs to be shut down!"