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Done. Reviews

4.0 Rating 238 Reviews

76 %

of reviewers recommend Done.

Company Reviews

4.0

Based on 238 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 54%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5

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Done. 1 star review on 6th January 2024

Done. 1 star review on 6th January 2024

Done. 1 star review on 28th December 2023

Done. 1 star review on 19th November 2023

Done. 1 star review on 2nd November 2023

Done. 1 star review on 11th October 2023

Valdemir Goncalves Junior

Done. 1 star review on 27th September 2023

2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Done, has been such a crucial part of helping me maintain a normal day to day routine and life with my treatment plan. My physician is amazing she’s been super helpful and supportive in making sure my treatment plan works for me! As well as making sure she is available for any questions or concerns I may have! The portal is also super easy to navigate and the support team is always on top of getting back to you if you need anything. 10/10”

Posted 1 day ago

Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!

Posted 5 hours ago

“I couldn't be happier. Straight forward and easy. Not all of the practitioners are very nice or responsive, but the speed of service cannot be beaten.”

Posted 1 day ago

Thank you for taking the time to leave such a detailed review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.

Posted 1 day ago

“Have been receiving consistent, effective, amazing care from my provider and the Done staff for nearly three years now. I do not know where I would be right now if I hadn’t given Done a shot at managing my unmanaged ADD that was progressively wreaking havoc in all areas of my life. I am better, happier, healthier now thanks to Done!”

Posted 2 days ago

Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!

Posted 2 days ago

“My experience with done has been great! Their customer service is always prompt to answer any questions I have and my provider is quick to answer as well. I have been using Done for a couple years now and would happily and confidently recommend them to anyone struggling with ADD/ADHD.”

Posted 2 days ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!

Posted 2 days ago

“My experience with Done has been exceedingly positive. Getting treatment for ADHD can be so difficult, time consuming and expensive, but Done really makes it a painless process. You can really tell this service was built with ADHD patients in mind. My provider, Jessica, has been so kind, helpful and responsive. I’ve been using Done for about 3 years now. Receiving treatment for my chronic ADHD has changed my life, I really cannot recommend this service enough!”

Posted 3 days ago

Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!

Posted 2 days ago

“Great service, great staff, and straightforward process. Any issues are dealt with quickly and I get the care I need!”

Posted 3 days ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.

Posted 2 days ago

“Good customer service and patient care; easy to use”

Posted 3 days ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.

Posted 3 days ago

“My provider is always prompt with answering my questions, addressing my concerns, and providing top notch care. Customer service is excellent in helping me sort out any issues with pharmacy or insurance. Having health care so readily available has impacted my life in such a positive way.”

Posted 5 days ago

We are honored to be able to provide relief for people seeking high-quality, convenient, and effective care. Please feel free to reach out at any time!

Posted 4 days ago

“Done has provided exemplary mental health care for me for the last 3 years. I live in a rural area where psychiatric care is challenging to find and maintain. Done has regularly made themselves available for not just routine appointments, but also troubleshooting. My overall quality has greatly improved since having access to this service which I otherwise would not.”

Posted 6 days ago

Thank you for taking the time to leave a review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.

Posted 6 days ago

“I have been with DoneFirst for 3 years now and rarely have I ever ran into any issues. They are quick to respond to messages and emails. I honestly have nothing bad to say about DoneFirst. They have been the worry free solution to getting my medication.”

Posted 6 days ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us for any ways we can improve or help!

Posted 6 days ago

“I have been a customer for 3 years now, and the service has been very reliable.”

Posted 1 week ago

Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!

Posted 1 week ago

“Their platform makes it super easy to download a super bill if you need it for insurance purposes. I highly recommend Done because their customer service is superb and they make it easy to talk to a provider on their platform. Their service has helped me immensely while living in a small town which kept me out of reach of many providers. Online appointments takes the hassle out of making it to in person appointments.”

Posted 1 week ago

Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!

Posted 1 week ago

“Initially things were smooth, then when there was a provider change it was difficult, as well as a national shortage with the medication. This was corrected as much as it could be by done, by resetting my payment date accordingly. Since having Dr. Soto for some time now, I have had no issues and my refills have been extremely prompt. Right now, I have to give DONE a 5 star review for the way they have handled the past year.”

Posted 1 week ago

Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!

Posted 1 week ago

“The doctor I see is awesome, great bedside manner. App is easy to use. Staff is friendly. Would recommend 👌”

Posted 1 week ago

We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.

Posted 1 week ago

“Friendly provider and the app is user friendly. They also provide delivery which is very helpful given recent shortages.”

Posted 1 week ago

Thank you for taking the time to leave such a detailed review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.

Posted 1 week ago

“Customer Service 5/5 Expertise 5/5 Access to Providers 5/5 Willingness to listen and help, 10/5 I recommend Done. to all my friends and anyone that asks where I get my help!!”

Posted 1 week ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.

Posted 1 week ago

“Done help me so much”

Posted 1 week ago

Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!

Posted 1 week ago

“Done has been great. My Provider is always a message away, prescriptions are alway sent to the pharmacy on the day they are due, and our consultations are done from the convenience of wherever I am.”

Posted 3 weeks ago

We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!

Posted 2 weeks ago

“Great service”

Posted 10 months ago

“Customer service team at Done is top notch and exceeded my expectations!”

Posted 11 months ago

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Done. is rated 4.0 based on 238 reviews