Name: Done.
Rating: 4.02

“I highly recommend. They've made sure for last three years that I would get full continuity of care and support with pharmacies, clinicians, paperwork, insurance etc. They are extremely responsive and uniquely suited to assist with the very specific struggles of receiving proper care for ADHD. Will never switch. Thank you so much.”

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Posted 1 year ago

We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.

Posted 1 year ago

“Easy and convenient”

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Posted 1 year ago

Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!

Posted 1 year ago

“Really great service since I became a patient. Always had an inkling that something could be done to help and I discovered Done at the right time in my life. Easy and discret. The only slight annoyance in my experience is a tad more transparency and the occasional switch of providers, which is reasonable. Overall great service and I have recommended to friends and family.”

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Posted 1 year ago

We appreciate you taking the time to leave your thoughts! Patients are our top priority - we are constantly working hard to remove our community's barriers to high quality care. I am so happy to see this positive review. Please do not hesitate to reach out with any feedback on how we can improve our services in the future.

Posted 1 year ago

“Compassionate and timely care. I have problems making and keeping appointments from having ADHD. My providers have been awesome. They've only been a message away when needed or when pharmacy issues arise. This has been a game changer in my life with consistent treatment. My quality of life has improved drastically”

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Posted 1 year ago

Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!

Posted 1 year ago

“Done, has been such a crucial part of helping me maintain a normal day to day routine and life with my treatment plan. My physician is amazing she’s been super helpful and supportive in making sure my treatment plan works for me! As well as making sure she is available for any questions or concerns I may have! The portal is also super easy to navigate and the support team is always on top of getting back to you if you need anything. 10/10”

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Posted 1 year ago

Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!

Posted 1 year ago

“I couldn't be happier. Straight forward and easy. Not all of the practitioners are very nice or responsive, but the speed of service cannot be beaten.”

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Posted 1 year ago

Thank you for taking the time to leave such a detailed review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.

Posted 1 year ago

“Have been receiving consistent, effective, amazing care from my provider and the Done staff for nearly three years now. I do not know where I would be right now if I hadn’t given Done a shot at managing my unmanaged ADD that was progressively wreaking havoc in all areas of my life. I am better, happier, healthier now thanks to Done!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!

Posted 1 year ago

“My experience with done has been great! Their customer service is always prompt to answer any questions I have and my provider is quick to answer as well. I have been using Done for a couple years now and would happily and confidently recommend them to anyone struggling with ADD/ADHD.”

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Posted 1 year ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!

Posted 1 year ago

“My experience with Done has been exceedingly positive. Getting treatment for ADHD can be so difficult, time consuming and expensive, but Done really makes it a painless process. You can really tell this service was built with ADHD patients in mind. My provider, Jessica, has been so kind, helpful and responsive. I’ve been using Done for about 3 years now. Receiving treatment for my chronic ADHD has changed my life, I really cannot recommend this service enough!”

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Posted 1 year ago

Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!

Posted 1 year ago

“Great service, great staff, and straightforward process. Any issues are dealt with quickly and I get the care I need!”

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Posted 1 year ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.

Posted 1 year ago

“Good customer service and patient care; easy to use”

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Posted 1 year ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.

Posted 1 year ago

“My provider is always prompt with answering my questions, addressing my concerns, and providing top notch care. Customer service is excellent in helping me sort out any issues with pharmacy or insurance. Having health care so readily available has impacted my life in such a positive way.”

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Posted 1 year ago

We are honored to be able to provide relief for people seeking high-quality, convenient, and effective care. Please feel free to reach out at any time!

Posted 1 year ago

“Done has provided exemplary mental health care for me for the last 3 years. I live in a rural area where psychiatric care is challenging to find and maintain. Done has regularly made themselves available for not just routine appointments, but also troubleshooting. My overall quality has greatly improved since having access to this service which I otherwise would not.”

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Posted 1 year ago

Thank you for taking the time to leave a review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.

Posted 1 year ago

“I have been with DoneFirst for 3 years now and rarely have I ever ran into any issues. They are quick to respond to messages and emails. I honestly have nothing bad to say about DoneFirst. They have been the worry free solution to getting my medication.”

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Posted 1 year ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us for any ways we can improve or help!

Posted 1 year ago

“I have been a customer for 3 years now, and the service has been very reliable.”

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Posted 1 year ago

Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!

Posted 1 year ago

“Their platform makes it super easy to download a super bill if you need it for insurance purposes. I highly recommend Done because their customer service is superb and they make it easy to talk to a provider on their platform. Their service has helped me immensely while living in a small town which kept me out of reach of many providers. Online appointments takes the hassle out of making it to in person appointments.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!

Posted 1 year ago

“Initially things were smooth, then when there was a provider change it was difficult, as well as a national shortage with the medication. This was corrected as much as it could be by done, by resetting my payment date accordingly. Since having Dr. Soto for some time now, I have had no issues and my refills have been extremely prompt. Right now, I have to give DONE a 5 star review for the way they have handled the past year.”

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Posted 1 year ago

Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!

Posted 1 year ago

“The doctor I see is awesome, great bedside manner. App is easy to use. Staff is friendly. Would recommend 👌”

Helpful Report

Posted 1 year ago

We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.

Posted 1 year ago

“Friendly provider and the app is user friendly. They also provide delivery which is very helpful given recent shortages.”

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Posted 1 year ago

Thank you for taking the time to leave such a detailed review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.

Posted 1 year ago

“Customer Service 5/5 Expertise 5/5 Access to Providers 5/5 Willingness to listen and help, 10/5 I recommend Done. to all my friends and anyone that asks where I get my help!!”

Helpful Report

Posted 1 year ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Done. Reviews