Done. Reviews

Name: Done.
Rating: 4.02

4.0 Rating 342 Reviews

76 %

of reviewers recommend Done.

Company Reviews

Metrics

4.0

Based on 342 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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Valdemir Goncalves Junior

Done. 1 star review on 27th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Done help me so much”

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Posted 1 year ago

Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!

Posted 1 year ago

“Done has been great. My Provider is always a message away, prescriptions are alway sent to the pharmacy on the day they are due, and our consultations are done from the convenience of wherever I am.”

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Posted 1 year ago

We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!

Posted 1 year ago

“Great service”

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Posted 1 year ago

“Customer service team at Done is top notch and exceeded my expectations!”

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Posted 1 year ago

“Love Done. and all they have done and continue to do for my mental health.”

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Posted 1 year ago

“Easy to make appointments!”

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Posted 1 year ago

“This has changed my life and made me feel more capable and present both at work and in my personal life.”

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Posted 2 years ago

“I have had nothing but a great experience. I’ve been diagnosed with adhd since 2009 and it’s so much easier to have virtual appts because I have two kids under 2 and it’s hard for me to find a babysitter. If I ever have an issue the customer service team responds almost immediately and takes care of the issue. If you Can afford $79 a month it is worth every penny. My adhd has never been managed better!”

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Posted 2 years ago

“There's been a lot of improvement at Done over the past few months. They've gotten much better about their consistency with calling in prescriptions in time for refill, and my assigned health practitioner has been much more responsive and proactive.”

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Posted 2 years ago

“Just what I need to make it through my day”

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Posted 2 years ago

“Helpful and professional service in a chaotic world.”

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Posted 2 years ago

“Done is a game changer! Quick and convenient care from my own home. I get treated professionally and with dignity. Thank you Done!”

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Posted 2 years ago

“Amazing service, knowledgeable clinicians who are extremely professional. Being a nurse myself, I felt the asesssment was above and beyond.”

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Posted 2 years ago

“Done has really helped me take control of my life. They have made me feel comfortable and understood, I really wish I would have looked into Done sooner.”

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Posted 2 years ago

“Always helpful and quick to respond!”

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Posted 2 years ago

“Great service! I appreciate the ease of access to mental wellness and personal improvement this service offers.”

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Posted 2 years ago

“DONE Health is a great service, and my clinician is responsive, diligent, and effectively treats the symptoms of my ADHD,”

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Posted 2 years ago

“Amazing service”

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Posted 2 years ago

“The support team was great”

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Posted 2 years ago

“It was effortless to get started and stay on track—quick response from the DONE team if I have any questions.”

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Posted 2 years ago

Done. is rated 4.0 based on 342 reviews