Door Armor Reviews

Name: Door Armor
Address: 665 Wedgewood Ave, Nashville, Tennessee
Rating: 4.31

4.3 Rating 166 Reviews

83 %

of reviewers recommend Door Armor

4.3

Based on 166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Door Armor:

Armor Concepts is the leading producer of entry point hardening solutions.

Visit Website

Phone:

6156490458

Location:

665 Wedgewood Ave,
Nashville
Tennessee
37203

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Door Armor 5 star review on 7th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The idea is sound and probably would keep some potential criminals out, but I am not sure this is what I expected from a company called Armor Concepts. I am not terribly impressed with this sliding glass door lock. It comes with the typical cheap zinc or similar anchor screws. Many of the parts are plastic. While this might not affect the operation of the lock, it just doesn't tell me this is high security equipment. Any future purchases will be highly scrutinized.”

Helpful Report

Posted 2 months ago

Hi Isreal, Thank you for sharing your feedback. We truly appreciate you taking the time to provide your thoughts, and we’re sorry to hear that the sliding glass door lock didn’t meet your expectations. We understand your concern about the materials used in the product. While we do prioritize effectiveness and security, we’re always looking for ways to improve our designs and ensure they meet the high standards our customers expect. Your feedback regarding the materials is incredibly valuable, and we’ll certainly take it into consideration as we continue to refine our products. Our goal is always to provide top-quality security solutions that you can rely on, and we appreciate the chance to make things right. Thank you again for your feedback, and we hope to earn your trust moving forward. Best Regards, Kimmi H CS & Fulfillment Manager Armor Concepts

Posted 2 months ago

“Customer service seems nonexistent. I have called 4 times on 4 separate days and left messages but no one has returned my call like the recording on the customer service number says. The door shields that came with the door kits are too wide for the door. Waiting to get this resolved before installing the kit.”

Helpful Report

Posted 6 months ago

“I regret buying three of these. I did the “2-quarter” thickness test before purchasing and I still had problems with all three doors. I had to grind these things down -and I still was unable to install all of the parts. In short, I had to leave each door to some degree half-complete and they do not operate as smooth as they did before installation. The installation of this product does not allow proper opening,closing and/or locking of my doors”

Helpful Report

Posted 1 year ago

“Have not received the entire order yet Requested a reason for the partial delivery but have gotten no response..”

Helpful Report

Posted 1 year ago

“Product seems to be of good quality. I haven't tested it but it seems like it'll help in the event of a break-in attempt. However, customer service is awful. Ordered 3 Pro and 3 regular, the pros did not come with the hinge reinforcement which is the only thing that makes them Pro. Emailed customer service about them and they were somewhat responsive until I decided I didn't want the hinge pieces anyway and asked to be refunded for the cost difference, then they stoped responding to my multiple emails. Also added on pry protection but that is very bulky and doesn't look great so I asked to return those as well, no response on that either. There is no way to do a partial return on the website so I was stuck with the extra charges and pry protection I don't want.”

Helpful Report

Posted 1 year ago

“I liked the product when I viewed it on the web. Unfortunately, when I ordered the product I was sent a bent box with a bent item that arrived in an undamaged shipping carton. That tells me that the person that pulled my order didn't appear to care that they were sending out a likely damaged item. So I get the damaged order ad then have to spend the time to submit a return request, box the item back up, head over to the UPS site and drop off the item and now wait for a replacement order to be re-sent. All of which could have been avoided if I wasn't sent a damaged order. So far, not really a fan. Peter Tuppeny”

Helpful Report

Posted 2 years ago

Door Armor is rated 4.3 based on 166 reviews