Door Supplies Online Reviews

"Poor quality doors and terrible customer service! Avoid like a plague!!!\r\nMislead by a number of positive reviews I made a mistake to order from this company 4 LPD doors. They advertise them as solid core oak doors intentionally omitting that it\u2019s just oak \u201cveneer\u201d which is not even what a veneer usually looks like but a cheap plastic film put over MDF core. I\u2019d never buy such doors if they\u2019ve disclosed this in the description.\r\n\r\nIt gets worse, the doors were unfinished and we put a quality wood primer on them and while the 3 out of 4 doors were ok, one went all bubbly and the \u201coak veneer\u201d flaked on both sides (!). \r\n\r\nWhen I contacted the customer services, they politely asked to have a detailed description of what\u2019s wrong (I\u2019ve already provided detailed photos), then been doing pointless ping pong of different requests to complete detailed \u201cspecial forms\u201d to send to the supplier trying their best that I lose patience and give up on \u00a3200+ I wasted for that door. After more than a month of this exchange, they bluntly stated we were not supposed to finish these unfinished doors and it\u2019s our fault (?!!) so no replacement or refund. Completely disregarding the fact that the problem was with that particular door which was supplied faulty with poorly glued up \u201coak veneer\u201d and the fact that the other 3 doors turned out to be just fine after a coat of the same primer and 2 coats of Dulux paint! \r\nI\u2019m now liaising with my credit card provider to recover my money for this faulty door and will be reporting this company to the UK Trading Standards for shoddy business.\r\nSave yourself hassle and buy doors elsewhere!"

"Great in every respect. Website, order process, speed of delivery, packaging and protection of doors, quality of product and value for money....all exceeded my expectations"

"Purchased 3 doors from doors supplies online now had them fitted and they are very good and well made \r\nI will be using them again well worth the money "

"Purchased 3 doors from doors supplies online now had them fitted and they are very good and well made \r\nI will be using them again well worth the money "

"Absolutely stunning looks, very good quality and low price. this is our second front door. "