“Ordered a door with the parts to go with it which included the handles and bolts. I knew nothing about the correct items to order in terms of sizing and latches. The sales assistant saw that I had ordered the wrong thing, went through the items with me and refunded the items I didn't need. Great customer service!”
“Can''t thank Jordan enough for arranging to have an oak door made up and sent to us before Christmas so that my husband could fit it in between Christmas and new year. Second time using this company. Fabulous communication and customer service. Can't fault, would definitely recommend. Thank you :)”
“Very pleased from placing the order and receiving the order. No problems delivered on time. The delivery driver was so kind and helpful and got all 6 heavy fire doors into the house and placed them safely. You have a good worker hang on to him as there are not many of them around.”
“Very pleased with the oak door that was made for me. Looks great and excellent quality. Would definitely use them again and would recommend them too.”
“Door Supplies Online, great,
XL Joinery Doors, great,
Delivery 4*.
That's not a reflection on the driver, but the doors are double packed, 51kg in total, and the poor guy was struggling.
Now, I'm disabled, dodgy hips, but ended up having to help him.
I do wonder if delivery of this size should be two man.”
“Having purchased a oak glazed door from door supplies I was well happy with the efficiency of the order to the delivery and the quality of the door is excellent everyone who visits me comments how lovely the door is .”
“I have to say that I was exceptionally impressed by this company. They delivered even earlier than expected and the doors we received were of excellent quality.”
“Excellent service and company.
Contacted them at first hand to obtain some information about the Hampshire doors. Got immediate answers. Placed an order and the entire process was smooth and the doors came in perfect condition.
Exactly what I wanted and expected.
Thank you very much guys! Will be ordering more in the near future”
“Recently moved in to our property ( not a new house ) but noticed there was an old white fire door leading from the kitchen into the garage which we wished to replace with a door similar to the internal doors in the house.
We contacted Door Supplies Online and explained what our requirements were. We send them a photograph of our current doors and they recognised the door model. They contacted the manufacturer of the doors for price and availability and gave us a price including installing the fire door. We went ahead with the order and not long thereafter wards the door was delivered and installed.
We cannot praise them high enough, they are a firm who have an excellent customer service , they kept us informed with updates regarding delivery and installing.”
“The doors were excellent and arrived safe and sound on time .However the delivery guy was on his own and seemed quite peed off at having to carry the heavy items”
