Dorothy Perkins Reviews

2.4 Rating 257 Reviews

34 %

of reviewers recommend Dorothy Perkins

2.4

Based on 257 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Dorothy Perkins:

At Dorothy Perkins you can buy Womens Clothing, Womens Fashion: Dresses, Maternity Clothes and Womens Shoes to buy online. The largest womenswear retailer in the UK, with over 600 stores nationwide, Dorothy Perkins has traded since 1919 and has been online with dorothyperkins.com since 1999.It offers gorgeous, up-to-the-minute fashion and the essential items of the season at affordable prices.

Visit Website

Phone:

0844 984 0261

Email:

customer.services@dorothyperkins.com

How long does Dorothy Perkins take to deliver?

Helpful Report

(1 month ago)

Dorothy Perkins normally delivers within 5 Days.

Helpful Report

(1 month ago)

40.00%

Industry Average

“ Ordered 2 items for next day delivery. ”

- Anonymous

“ Last night put tunic in basket at reduced price. When ready to arrange delivery 7 hrs later, it had been taken out of my basket(something that's not happened before) and price had increased by £10!!. Standards have dropped in last few months. ”

- Anonymous

“ So ordered and paid for next day delivery and 2 days later still not arrived and tracking says as mail centre for a whole day - not going to bother with DP anymore when I can get other items from Amazon and Shein/Etsy straight away 😣 ”

- Kaz

Dorothy Perkins Reviews

Delivery - Slow