Dorothy Perkins Reviews

2.4 Rating 257 Reviews

34 %

of reviewers recommend Dorothy Perkins

2.4

Based on 257 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Dorothy Perkins:

At Dorothy Perkins you can buy Womens Clothing, Womens Fashion: Dresses, Maternity Clothes and Womens Shoes to buy online. The largest womenswear retailer in the UK, with over 600 stores nationwide, Dorothy Perkins has traded since 1919 and has been online with dorothyperkins.com since 1999.It offers gorgeous, up-to-the-minute fashion and the essential items of the season at affordable prices.

Visit Website

Phone:

0844 984 0261

Email:

customer.services@dorothyperkins.com

Does Dorothy Perkins deliver on time?

Helpful Report

(1 month ago)

Greater than 52% of reviewers feedback is Dorothy Perkins normally delivers on time.

Helpful Report

(1 month ago)

40.00%

Industry Average

“ Paid for next delivery. Still waiting and item not arrived. When i track my order says order number not recognised. Thankfully item wasn't expensive which isnt the point. Im going to put it down to experiemce and never order from the theiving fraudsters again ”

- Anonymous

Dorothy Perkins Reviews

Delivery - Slow