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Dotmaison Reviews

4.8 Rating 2,112 Reviews
96 %
of reviewers recommend Dotmaison
Company Reviews Product Reviews
2,361
 Questions Metrics Info
4.8
Based on 2,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Darryl Chapman
Verified Buyer
“Good price and service. Would buy from again.”
Helpful Report
Posted 4 years ago
Cynthia Roberts
Verified Buyer
“Excellent quality very good service”
Helpful Report
Posted 4 years ago
Joanne Pinkess
Verified Buyer
“Good reliable service”
Helpful Report
Posted 4 years ago
Sara Quick
Verified Buyer
“Some lovely items. Ive ordered cushions that came quickly and look great. My only grump is that you pay postage to receive and also to return any items”
Helpful Report
Posted 4 years ago
Haidara Swaray
Verified Buyer
“I got exactly what I wanted so I am happy with that”
Helpful Report
Posted 4 years ago
Kim Trehane
Verified Buyer
“lovely product, good price, swift delivery”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent customer service after receiving an inadequate product. All swiftly rectified.”
Helpful Report
Posted 4 years ago
Bonita Schot
Verified Buyer
“Lovely jewellry stand. Good service, fast delivery”
Helpful Report
Posted 4 years ago
Wray Bennett
Verified Buyer
“I was delighted to source a stylish bathroom bin on Dotmaison at a more competitive price than other sites. Really happy with the quality of the product.”
Helpful Report
Posted 4 years ago
Sonia Cuino
Verified Buyer
“Very good quality container. Really pleased.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Competitive value and arrived in one piece.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very good service recommended”
Helpful Report
Posted 4 years ago
Jacqui Darby
Verified Buyer
“Great speedy service. Packaging not so brilliant ( the box was squashed) products very good value”
Helpful Report
Posted 4 years ago
Jacqui, we are happy to hear that your order was delivered to you quickly! We are sorry that your parcel arrived squashed and we will be sure to pass this feedback on. Many thanks, Dotmaison Customer Team.
Posted 4 years ago
Jacqui Darby
Verified Buyer
“Great speedy service. Packaging not so brilliant ( the box was squashed) products very good value”
Helpful Report
Posted 4 years ago
Jacqui Darby
Verified Buyer
“Great speedy service. Packaging not so brilliant ( the box was squashed) products very good value”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good product. Good price. Good service.”
Helpful Report
Posted 4 years ago
Thank you for your lovely review! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.
Posted 4 years ago
Maria Pavelin
Verified Buyer
“Good website within wide range of branded products. The parcel I ordered was packed carefully and the products are great!”
Helpful Report
Posted 4 years ago
Thank you Maria, we are pleased that your order arrived to you securely! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.
Posted 4 years ago
L Cornish
Verified Buyer
“Fast delivery and the cushions was exactly as the pictures on the website. I would certainly use them again ☺️”
Helpful Report
Posted 4 years ago
Lynne, we are very glad to hear that you love your new cushions! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.
Posted 4 years ago
Elaine Hughes
Verified Buyer
“There was a fault with one of my items but I am glad to say this was sorted out very well. I would just mention the cost if returns if you change your mind which is quite pricey compared to other websites. It is not always easy to know what a product is really like quality wise until you see it, so just check the cost to return which is £6 or £7 against the cost of the item you are buying.”
Helpful Report
Posted 4 years ago
Elaine, we are glad to hear that we could resolve the fault with your order. Thank you also for the feedback regarding the returns cost. We do also offer a cheaper option which is Royal Mail at £3.50. The prices that we list on our website are what we are given by the couriers themselves so we are unable to change them. Thank you again for your feedback regarding this. Many thanks, Dotmaison Customer Team.
Posted 4 years ago
Anonymous
Verified Buyer
“Lovely vase. Well wrapped.”
Helpful Report
Posted 4 years ago
Thank you for your lovely review! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.
Posted 4 years ago
Dotmaison is rated 4.8 based on 2,112 reviews
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