Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery good price”

Helpful Report

Posted 4 years ago

We are glad that your order arrived to you quickly Nadine! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good product. Glass is a bit thinner than expected and cork lid is a bit lighter. Great it’s recycled.”

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Posted 4 years ago

“Arrived quickly and the product was perfect! Very stylish”

Helpful Report

Posted 4 years ago

Thank you Freddie! Enjoy your new Georg Jensen Sky Gift Set! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good products and first class service”

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Posted 4 years ago

Kelvin, we are very happy to hear that you received such excellent service from our team! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“I am really pleased with my purchase, however I think it was quite pricey.”

Helpful Report

Posted 4 years ago

Claire, we are glad that you love your item that you received from us. We will pass your feedback on as it is very much appreciated! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“The two cups I bought are lovely. I had asked if I could have one delivery charge as I’d ordered them within minutes of each other and hadn’t really considered that I could have just got them as one delivery. However despite considering this the company never fulfilled this request. Still lovely product .”

Helpful Report

Posted 4 years ago

Hi Susan, We are glad to hear that your love your new cups! Apologies that your request was not fulfilled with regards to the delivery charge. If you send us an email on info@dotmaison.com, then a member of our team can look at it for you. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Easy to use website,fast delivery and a very good product if a little small...would recommend Dotmaison”

Helpful Report

Posted 4 years ago

Great to hear that our website was easy to use and that you would recommend us Darren! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Prompt delivery. Bought as gifts so not tested yet”

Helpful Report

Posted 4 years ago

We are glad to hear that you received your order quickly Freda! We hope the recipients of the gifts enjoy them as much as we do! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great delivery and great products, what more can a girl ask for....”

Helpful Report

Posted 4 years ago

Thank you, we are happy to hear that you love your new products! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good service and well packaged very pleased with new duvet set thanks.”

Helpful Report

Posted 4 years ago

Thank you Karen, we are glad to hear that you are happy with your new duvet set! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Nice product, quick delivery.”

Helpful Report

Posted 4 years ago

We are glad that you received your order quickly Aimee! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Helpful and efficient”

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Posted 4 years ago

Thank you for your lovely review Jane! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“I was really pleased with my service. My only disappointment was when exactly the same curtains were in John Lewis for £14 less!”

Helpful Report

Posted 4 years ago

“good service , great products”

Helpful Report

Posted 4 years ago

We are pleased to hear that you received great service from us! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“I bought plastic storage jars from here plus some mugs and I must say everything was packed impeccably. Thank you for being so thoughtful.”

Helpful Report

Posted 4 years ago

Thank you for your kind words Thareen! Glad to hear that your items arrived safely with our secure packaging! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Items now delivered thank you.”

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Posted 4 years ago

Glad to hear that your order has arrived to you Jackie! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good service despite the lockdown period. Order received in a reasonable time.”

Helpful Report

Posted 4 years ago

Thank you for your review June and we are glad that you received your order within a reasonable time! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good price delivery time also good”

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Posted 4 years ago

Glad to hear that your order arrived quickly! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Only thing i would have wanted was an immediate notification. I didn’t receive anything until the parcel was dispatched. Otherwise great service”

Helpful Report

Posted 5 years ago

Thank you for your review Charlotte! You should of received an order confirmation immediately but we will get our team to look at why you didn’t. We will review our notifications and try to improve this going forward. We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Very good delivery considering the current situation x”

Helpful Report

Posted 5 years ago

Georgina, great news that you received your order quickly! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

Dotmaison is rated 4.8 based on 2,112 reviews