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Dreams Reviews

1.7 Rating 376 Reviews
16 %
of reviewers recommend Dreams
1.7
Based on 376 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 56%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Read Dreams Reviews
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Email:

customerservices@dreamsbeds.co.uk

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Dreams 1 star review on 6th June 2025
Douglas Neal
Dreams 1 star review on 9th March 2025
Andreea
Dreams 1 star review on 9th March 2025
Andreea
Dreams 1 star review on 9th March 2025
Andreea
Dreams 1 star review on 4th July 2024
Craig Wass
Dreams 1 star review on 2nd July 2024
Anonymous
Dreams 1 star review on 26th June 2024
Richard Harris
13
Anonymous
Anonymous  // 01/01/2019
Brilliant customer service. Kept us informed all the way. Gave a 2 hour window slot for delivery and even telephoned on the morning of delivery to confirm the time. Friendly guys put our beds together. Old beds taken away aswell. Well done Dreams. Very satisfied customer. Much better than another well known bed firm who do not take old beds away.
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Posted 7 years ago
Really happy with everything, customer service & delivery. I was worried they wouldn't find my house on the day of delivery but I was sent the drivers name & mobile number & he rang to know exactly where I lived. The bed itself is lovely so I would highly recommend buying from Dreams....
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Posted 7 years ago
Great price in a sale on a firm king size mattress with free delivery. Was able to choose the day which the mattress was to be delivered.
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Posted 7 years ago
I ordered my new bed and they kept me fully up to date with the progress of my order. It arrived exactly when they said it would and is a fab bed - very comfy.
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Posted 7 years ago
Friendly and honest service with good value.
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Posted 7 years ago
great. Friendly service
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Posted 7 years ago
excellent salesman, friendly and efficient service
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Posted 8 years ago
Great staff and knowledge Find the right budget for my beds Amazing
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Posted 8 years ago
Excellent service, checked online that they had stock of the mattress I wanted and collected the same day. Perfect
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Posted 8 years ago
I highly recommend Dreams in Hemel Hempstead. The staff were extremely helpful and friendly and even made us a cup of tea whilst we were there. We needed to get a bed in a hurry as we were having people over to stay. The staff at dreams found us exactly what we were looking for. We got the bed and mattress and they threw in some pillows for free. We ordered it on the Sunday and it was delivered Wednesday. Outstanding service.
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Posted 8 years ago
Great customer service in shop with lots of help and updates on delivery. Great value for money with excellent products.
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Posted 8 years ago
Went to Dreams in Tamworth,within twenty minutes we had found what we were looking for,excellent value,excellent customer service,and most helpful delivery men. Thanks Jason and Tony.
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Posted 11 years ago
Dreams is rated 1.7 based on 376 reviews