Dreams Reviews

1.69 Rating 236 Reviews
15 %
of reviewers recommend Dreams
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 56%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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Anonymous  // 01/01/2019
I have been meaning to leave a review for weeks but just didnt get to it. I just want to say that all companies make mistakes and it is how they are sorted that sets the standard. We have recently had months of dealings with dreams over a complete bedroom furniture set, it's very long and complicated and so so I'll cut to the crunch. We did get our matter settled, in full. I'm afraid I had to go to the top which shouldn't have happened but, to be fair to dreams, they did then respond in a proper and timely manner and the issue was sorted in full. So thank you dreams for dealing with our issue.
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Posted 2 years ago
Good advice and easy to use website
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Posted 3 years ago
Good in-store customer service without pushy sales talk. Lead times are a bit long, but other than that very satisfied with the customer service.
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Posted 4 years ago
Great customer service dreams in slough this morning researching mattresses for VivisVenture! No decision made yet memoryfoamfavourite
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Posted 8 years ago
Dreams is rated 1.69 based on 236 reviews