DressLily Reviews

"Item arrived faulty, sewn completely wonky and unwearable. They hide their returns policy and the fact they're based in Spain until you message to request a refund. They then tried to make out it just didn't fit rather than me sending photos of the fact it's wonky. offered a partial refund or return but won't cover postage despite the fact the item they sent is faulty and unwearable. The material is lycra like and super cheap and nasty. Typical sweatshop style item and ridiculous returns procedure. DO NOT BUY FROM THIS SCAM."

"DRESSLILY. CUS. TOMAR'CARE. NUMBER(6289218134\/\/8942033914) "

"Ordered a month ago. Tracking hasn\u2019t changed like others mentioned. All it says was a label was created. When I punch the tracking number into USPS it says that it\u2019s waiting the package from the company meaning they haven\u2019t shipped it out. Kept contacting them and I\u2019ll get the same reply, where I noticed the message didn\u2019t address anything I was asking and all of the replies were similar but different wording. That told me they were automatic replies or copy paste replies. Each e-mail told me to contact my local postal office first. If you haven\u2019t shipped the package then what is contacting my local postal office going to do? Then they addressed external factors such as the weather. So the weather is pushing back my package for a month? Anyways USPS usually updates the tracking information when significant things are delaying a package. That wasn\u2019t the case. Best part was when they started giving me fake updated tracking information about the parcel being cleared and at the airport when the tracking information with USPS still says they haven\u2019t received it... hm. When I called them out on that, that\u2019s when they started acting like now it\u2019s lost in mail and that I have to wait 2 to 3 months for it to resurface to do something about. That an \u201cinvestigation\u201d was opened. How are you going to investigate a package that was never shipped, beats me. Guess they think their customers were born yesterday. Now that I found these reviews which I wish I have before I ordered, the BS from them is getting even worse. If they are short handed or something is going on with them during the pandemic with their company they need to be honest with their customers. Not take their money and never intend to give them the product. Going to end up being sued for fraudulent sales. There is customer protection laws. "