DressLily Reviews

Name: DressLily
Rating: 1.33

1.3 Rating 417 Reviews

8 %

of reviewers recommend DressLily

Company Reviews

Metrics

1.3

Based on 417 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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DressLily 1 star review on 15th September 2020

Victoria Bilton

DressLily 4 star review on 12th September 2020

Parkash

DressLily 1 star review on 23rd May 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DRESSLILY. CUS. TOMAR'CARE. NUMBER(6289218134//8942033914)”

Helpful Report

Posted 3 years ago

“I've bought a few times thru the years with them I've had a great experience with them. I've just a little sizing problems, even if I checked on the sizing charts, and I didn't mean that I totally didn't fit me, but it just didn't fit me the way I expected. They've always answer my questions quickly and things have arrived quite quickly too (With this I mean, that things from China usually take months to arrive to Peru, so when they arrive in a month or less like they with my last order I'm extremely happy).”

Helpful Report

Posted 4 years ago

“I actually like this website. The quality is durable. The clothes are not the most expensive material. But they are nice quality for what you pay and look like the photos. The only thing I advise is when picking you sizes, don't go by the usual XS,S,M,L,XL because you won't get the fit you want. You HAVE TO KNOW YOUR MEASUREMENTS.!!!!!! They have a size chart for every piece of clothing that is very accurate. I have ordered many items by using my measurements and haven't been disappointed. The only thing that I get disappointed by is the shipping time. If you need something order it a month in a half in advance. Other than that I'm very satisfied with my purchases.”

Helpful Report

Posted 4 years ago

“Only down side is that one of the items I ordered went out of stock and I had to inquire about it myself. The other item I ordered came in a reasonable time. The quality was better than expected. Walmart grade material. I got lots of compliments on the stuffed cat hoodie when I wore it to work. I questioned why my second item was not shipped yet they said it was out of stock. I asked for a refund and they gave me one. Every reply was within 24 hours and I got my refun within 24 hours of requesting it. Make sure to order 2 sizes up though. I’m a small/medium depending on the place and I ordered size XL and it fit.”

Helpful Report

Posted 4 years ago

“I have ordered three times and items all arrived when they said they would. Sizes spot on but you have to measure yourself. Quality is maybe not as good as it shows in the pictures but it is comparable quality I would say for the price paid. I live in the North of Scotlans and they still delivered 😁”

Helpful Report

Posted 4 years ago

“Dress lily fashion shoppingcustomer /care /number 8927886223Dress lily fashion shoppingcustomer /care /number 8927886223Dress lily fashion shoppingcustomer /care /number 8927886223Dress lily fashion shoppingcustomer /care /number 8927886223Dress lily fashion shoppingcustomer /care /number 8927886223”

Helpful Report

Posted 4 years ago

“Sure, was a bit worried about my order based on reviews, but I decided to roll the dice on a cute Christmas dress. There was tracking on my shipment, and it would have arrived in about 2 weeks if it wasn't for Canada Post's mistake in sending it halfway across the country in error. The dress itself was as expected. Cute print fabric not the greatest quality, but the construction was quite good (well-done invisible zipper, double-rolled hem, seams all nicely finished, under-stitched neck facing). Fits on the small side (normally a small, the medium was just a hair too big but fine). No complaints at all!”

Helpful Report

Posted 4 years ago

“Having seen some negative reviews, I didn't have high hopes. However I ordered two fairly cheap t-shirts as a test (should have been one but they were running out of stock on both imminently). It mentioned before ordering it'd take 7-10 days delivery and it must have arrived on the 7th or 8th day. The t-shirts looked exactly like they do on the site, the stitching wasn't perfect on one but hardly noticeable without looking for it. They are also both very comfortable and fit me well. My only real issue is that they didn't come with any washing instructions, no label on either except on Collar with the size. Shall wash carefully and will buy from here again!”

Helpful Report

Posted 5 years ago

DressLily is rated 1.3 based on 417 reviews