“Ordered 3 month ago, took my money and I received the same excuses as many other reviews.
From Dudes Gadget
Christina Muller (Dudes Gadget)
Dec 2, 09:57 CST
Thanks for reaching out to us.
I am sorry for the delay. Your shipment was delayed due to a stock issue. They have now been restocked and will be due to shipped out by tomorrow. Thank you so much for your patience.
Should you have any other concern, feel free to let me know.
Jessica Brown (Dudes Gadget)
Dec 13, 16:28 CST
Thanks for expressing your concern.
Your order has in fact been shipped already. They have just yet to be updated in our systems now and our customer service reps are on it right now as we speak. Please be patient and you should receive a notification email together with your tracking ID soon. Thank you so much for your patience and understanding.
Should you have any other concerns, feel free to let me know
Jason Johnson (Dudes Gadget)
Dec 14, 14:56 CST
Hello there,
Thank you for getting back with us.
I apologize, the system are not updated yet.We will back to you once we get the tracking number :)
Have a nice day!
Same excuses....never order from these people. They just take your money!!!!!”
“Goods took over a month to arrive. Only arrived after chasing continuosly. When eventually delivered - (came from China), so badly packaged, just placed in a plastic delivery bag, that parcels badly damaged, all packaging crushed. Unable to use for Xmas presents as ordered for. When requesting a refund, was told to to pay shipping to China and then they would decide if refund warranted. Contacted them to say nor acceptable, would like return label - all emails since ignored. WOULD NOT RECOMMEND.”
“Horrible! I ordered a PINK Fingerling Monkey for my niece. Took over to months to get here. It was shipped from China. When I got it, I got a blue one and it was in a ripped open package. The toy was a counterfeit and previously played with.
What a horrible experience. Stay far away from these guys!!”
“impossible to get a straight answer - no way to speak with someone everything is via email and a different person answers every time you submit. I have been told numerous times that my refund is being processed and then I get emails that my order is being shipped - the order was cancelled over 1 month ago and I still have yet to get my refund or been able to get a straight answer. Right hand has no idea what left hand is doing.
Very disappointed and very frustrated”
“I ordered Fingerlings monkeys in October. They received my payment from PayPal and I still have not gotten the monkeys, and it's been 2 months. I've emailed them, they respond promptly but say it is not in their control. I am thinking I have been scammed judging by the other reviews. I am going to work on getting my money back since they obviously are not going to get me the toys before Christmas if ever.”
“DO NOT BUY FROM DUDES GADGET!
Same as everyone else here. Took the money and no product shipped. 7 weeks now. Lies about it shipped yesterday. Back order problem. Blah blah.
Mist don’t charge you until your item ships.”
“I have been waiting for delivery of an item for 6 weeks now. All I get are fobbing off emails and no confirmed delivery date! I will never buy from this lot again!”
“No response when price, quantity, and delivery were unfavorable upon confirmation of sale. Still have not received products or response as of today. May have to cancel order through dispute process to reverse charges already made to my account.”
“Ordered 45 days ago. Tracking # states at China Post Offic (?) 30 days ago! Now crickets and email box is full. I've been had. Pixie Fairy for a 7 yr old Christmas gift!”
“Can I give them a zero!!! Ordered Oct.27. I found the same item cheaper at toy r us. I emailed on November 19th to cancel the order since it had not shipped. The company even responded the next day stating the refund would be immediate if paid by pay pal which I did. Never received the refund. Then when I emailed again two weeks later stating I still had not received and email and was going to dispute with my credit card they sent a confirmation two days later stating it was shipped that day! I emailed them back and said I will not pay and I will not send back if it ever shows up.”
“My mom ordered 2 gifts for her grandkids on this site. They took her money and the gifts never arrived. Add us to the list of people scammed by this company!”
“Can you rate with negative stars? Absolutely the worst! Items were shown they would be shipped in October. Well I just received after numerous emails to find out status. Was told they were already shipped several times before they actually were. Finally opened a claim on PayPal and poof! I get tracking information then get my order,well it was wrapped in what looks like a black trash bag, and contents beat up. They got us, they know we won’t go to expense to send back. From what I am reading on here, I’m lucky I even got it. DO NOT ORDER from this company. I’m only sorry I didnt read reviews first!!!!”
“We are a preschool and ordered three glow in the dark train tracks in July 2017. It is now December, and still no delivery! Total scam!! DO NOT ORDER FROM THIS COMPANY!!!!!!! If I could give a minus star rating I would.”
“Worst company EVER!! Ordered the glow in the dark racing cars for my kids, asked them for a tracking number, which only took about 5 emails going back and forth, before they finally gave me one and now the tracking information isn't updating. Will never purchase from them again.”
“Ordered a backpack. Some of the special features on the backpack had changed from what was listed in description. Also the Velcro strips were wrong. They didn’t stick together because they used two “hook” strips instead of hook and loop strips. I contacted them with pictures of the problem. The said they needed more pictures and would send to their “higher” dept to review. Heard nothing for two weeks. Contacted them again. Got same answer “being reviewed”. What’s to review! The problem was obvious! I told them to forget it! I want a full refund. The gave me an address in CHINA to return it to, said I had to pay shipping on the return and that they would deduct shipping from my refund for the cost of sending it to me originally. I’ve seen this exact bag for $40 less elsewhere. I figure by the time they deduct shipping for sending it and I pay to ship it back I might as well keep it and sew on the right Velcro strips myself. DO NOT BUY FROM DUDES GADGETS!”
“If i could give them zero stars I would. They are a complete scam. They sell knock offs and only partial orders filled. They are based in China but make people believe they are a U.S. company. BUYER BEWARE!!!! It took a month for my partial order to arrive and the boxes were smashed and the package stunk!!!”
“This company is appalling. I ordered something in August 2017 and it's now December and I haven't received what I paid for. I have emailed numerous times and have even asked for my money back, only to be told I can't have my money back because the items have been delivered. I HAVEN'T HAD THE GOODS!!!
DON'T USE THIS COMPANY.”