Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always delivers goods promptly with a great saving on other retailers, only downside is the stock limit, often sold out of preferred items”

Helpful Report

Posted 7 years ago

“As described, pleases with purchase”

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Posted 7 years ago

“Great item, good price, fast international shipping. Box was damaged but the contents were packed well and arrived safely”

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Posted 7 years ago

“Was a little disappointed I could order a further item as out of stock, will keep looking and hope it is in before Christmas, will order again”

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Posted 7 years ago

“Have purchased from Duty Free Crystal for many years now and have always been happy with the service I’ve received. I shall continue to use them”

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Posted 7 years ago

“Item arrived on time. Outer box slightly damaged in one corner - packaging could have been more secure/ better quality but product arrived as described for a great deal so cannot complain. Thank you.”

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Posted 7 years ago

“Really good price.”

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Posted 7 years ago

“Fast efficient service. Items arrived well packaged and very quickly. I would buy from them again. My only concern is that having been so pleased with my first purchase, I sent an email enquiring about an out of stock item, to which I still have had no reply 4 weeks later... I feel customer service is best judged on a non standard query, hence "good" rather than "very good" rating.”

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Posted 7 years ago

“First time I’ve used this company and have to say the ordering and delivery process has been problem free. Plus as an added bonus, a welcome email from the owner is a nice touch.”

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Posted 7 years ago

“Bear arrived early it’s a Christmas present for my wife hope she likes it I will let you know”

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Posted 7 years ago

“Great service, very easy and quick to get just what I wanted”

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Posted 7 years ago

“Excellent and fast service, beautiful item, excellent value. My only gripe was the packaging, one flimsy bit of sellotape which could have quite easily come undone and the parcel fallen out, otherwise perfect service.”

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Posted 7 years ago

“small but beautifully formed”

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Posted 7 years ago

“Trusted good service.”

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Posted 7 years ago

“Easy website to view, great price with a prompt delivery. Only negative, I requested to be emailed when an out of stock became available, sadly, I didn't receive email.”

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Posted 7 years ago

“Happy with speedy delivery. This is for a friend and every year for a number of years I have got her the Kris Bear Christmas Edition.”

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Posted 7 years ago

“Lovely piece. Arrived very quickly in perfect condition”

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Posted 7 years ago

“Hi.earings arrived safely. But all the packaging was damaged. The post office put in a bag..thank God earings were ok tho.”

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Posted 8 years ago

“thank you but could u do bella earrings in rainbow colour which i would like as they would look good for me theresa”

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Posted 8 years ago

“Great Product, excellent price but very Slow Delivery it took 2 months for item to arrive. Was ordered end of June, Arrived September. Would use again but must order earlier”

Helpful Report

Posted 8 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews