Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,088 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,088 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived after a reasonable length of time and a good price for swarovski.”

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Posted 5 years ago

“Due to inadequate packaging, the Swarovski gift bag and box containing the earrings were both extremely crumpled, as this was a birthday gift it’s disappointing that we had to present the gift in this condition.”

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Posted 5 years ago

“I always check the prices at duty free because they are very competitive and the service and delivery are always first class”

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Posted 5 years ago

“Consistently low prices that include free delivery, with special offers occasionally as a bonus. Easy to order and quick delivery.”

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Posted 5 years ago

“Great prices and fast delivery would and should get a score of 5 stars however the web site is an absolute pain in the a*** to use in that every few minutes a box appears informing you someone has purchased an item, this usually causes the site to crash! Very frustrating to use.”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“It will be a lovely gift for my sister-in-laws birthday her mum who has now sadly passed was a lovely mother in law to me named lily so there is meaning in the gift it arrived carefully and promptly thank you for a great service”

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Posted 5 years ago

“Great service, always replied to emails straight away. Great value too. The only thing that I was a bit disappointed by, which was more the postal services problem, was the box was very crushed at one end when it arrived, I was worried the item would be broken but it was OK, although there was a small dent in the actual Swarovski blue box, which is a shame as its a gift, but it's not to bad.”

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Posted 5 years ago

“Purchase arrived well packaged and fast delivery”

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Posted 5 years ago

“Arrived on time and well packed. Bought as a gift so didn't open completely. First impression was a little less substantial in terms of weight/volume of necklace.”

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Posted 5 years ago

“The hook for the big crystal was very loose and allowed the crystal to fall all by movement, but had an easy fix with a clear rubber backing to an earring. The necklace is very shiny and beautiful. Overall it is a great necklace!”

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Posted 5 years ago

“great set of mo's as always”

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Posted 5 years ago

“as advertised. arrived earlier than stated. product at good price.”

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Posted 5 years ago

“I was happy with my piece of crystal once it only just arrived before Christmas vto place on my Christmas tree.”

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Posted 5 years ago

“Crystal was bought for a present. I was pleased with the purchase, and I am sure the recipient will be delighted with it”

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Posted 5 years ago

“Arrived on time, well packed. Crystal bought for a gift, but know is was something the recepient wanted”

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Posted 5 years ago

“Very happy with my purchase and service.”

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Posted 5 years ago

“After a shaky start, I received a welcome email from someone who gave me an e mail address if I had problems. I was having problems with an order so emailed him only to get an undelivered message so I forwarded the Customer Service the e mail. They didn't have the courtesy to replay at all. However I managed to order the third time I tried and the service was very fast and efficient. Even this close to Christmas they dispatched the items very quickly and I received them the next day. The box had some packing in but not enough to stop the boxes inside from sliding around. Luckily nothing was damaged.”

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Posted 5 years ago

“I purchased five items from Duty Free. I recieved a personal email from Matt in a couple of hours to assist in any further queries or requirements. The parcel arrived very quick however, one item was missing. I contacted Matt and after a few exchange of emails the refund was issued promptly. Matt was very helpful and polite. I would buy again. The products are genuine and arrive well packaged. The only reason I deducted a star was because i have noticed in the reviews that missing items have happened in the past too and I think improvements on that aspect need to take place. Apart from that I am very happy with the product and service. Thank you Matt.”

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Posted 5 years ago

“Always delivers goods promptly with a great saving on other retailers, only downside is the stock limit, often sold out of preferred items”

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Posted 5 years ago

Duty Free Crystal is rated 4.9 based on 8,088 reviews