“Asked your customer service for some advice and was happy enough with the response from Matt. Thankyou. Appreciate you keeping in touch prior to delivery, and there was no hiccups pre and post delivery. As far as the products are concerned of course, time will tell.”
“Ordered a harmonica,next day delivery,tracking no. was invalid so unable to track, arrived on the day but had to wait in until it was delivered. I did email but no reply.”
“I am a long time mainly satisfied customer having visited the shop several times over the years. My big purchase was a Phil Davidson "birds eye" mandolin in 2014. I still play it today and get many nice comments about it's sound quality. I took it back to Phil Davidson some time ago for a part re-fret.
Extremely happy with the on-line service and sales. Several years ago, my music buddy bust the "vellum"? on his Gibson Mastertone G banjo. He called round, well distraught, early one morning. We went on the Eagle website, paid for a replacement which arrived the following day. He was well chuffed.”
“I've been a customer of Eagle Music Shop now for some years, and though I don't regularly leave reviews, it is one of my main suppliers for items such as backpack carrying bags for instruments that take a load off my hands (and my hernia).”
“Thank you for supplying my recent order, I have yet to change the strings in my instruments but am sure the new ones will play well.
You have had my old banjo to sell on for many months now - I purchased a Deering in replacement. Please could you advise what you are doing proactively to sell my old instrument - left handed 6 string resonator banjo. Please send me an update by return.
Many thanks, Jeff Dean”
