“I rang the shop as I had a few questions about harmonica. I was told by the receptionist Matt was the guy to talk to. He spent the time to chat to me about harmonica and ive gone for a stylish Seydel steel session. Nice instrument. Thanks Matt and the team x”
“I can not fault the customer service. I am however a little disappointed with the setup of the banjo. If it was actually setup .The action is high and the intonation is not as it should be.”
“Fantastic shop to deal with. I was a little supprised to see my ex display Faith saturn guitar was actually 13 years old as that was not stated in the listing on the website.”
“Always been fine with Eagle Music, ordered myself as well as friends and family.
A slight negative on this bridge, the string slots were not cut accurately, slightly narrow and quite shallow, but I managed to file them out enough. A lovely piece but marred by the inaccuracy. I’m sure it was just an odd occurrence and it’s not going to change my opinion of Eagle Music.”
“Asked your customer service for some advice and was happy enough with the response from Matt. Thankyou. Appreciate you keeping in touch prior to delivery, and there was no hiccups pre and post delivery. As far as the products are concerned of course, time will tell.”
“Ordered a harmonica,next day delivery,tracking no. was invalid so unable to track, arrived on the day but had to wait in until it was delivered. I did email but no reply.”
